Role at a glance
- Salary
- Not Disclosed
- Location
- 골든타워) 17층, Seoul, South Korea
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- 3–5 years
Spotted an issue?
We’ll check it against the original posting.
Qualifications
Required
- 3~5 years' experience in retail and retail education with field experience in luxury industry
- Esthetician certification (must)
- Proficiency in Microsoft Office application
- Proficiency in digital devices and program
- Performance analysis and report
Preferred
- Coaching and People development
- Planning and time management
- Communication
- Presentation Skill
- Collaboration, adaptability and agility
About the role
Original posting provided by 엘브이엠에이치(LVMH)
About the role
Within the RETAIL EDUCATION team, the SKINCARE SERVICE & FACIAL TRAINER is responsible for STRENGTHENING POS SKINCARE SERVICES, WHILE LEVERAGING SERVICE EXCELLENCE TO RECRUIT AND DEVELOP DIOR CLIENTS, DRIVE SERVICE PREMIERIZATION, AND ELEVATE CLIENT EXPERIENCE THROUGH IN-CLASS TRAINING AND POS COACHING. This role is crucial for DRIVING SKINCARE RETAIL PERFORMANCE BY ELEVATING DIOR AMBASSADORS' SKINCARE SERVICE AND FACIAL EXPERTISE, ENHANCING THE CLIENT EXPERIENCE, AND CONNECTING CABIN SERVICES WITH SKINCARE CLIENT RECRUITMENT, CLIENT DEVELOPMENT, AND PREMIERIZATION.
What you'll do
• Lead and deliver cabin facial training and POS coaching, strengthening Dior Ambassadors' facial service techniques and expertise while ensuring consistent and elevated execution of cabin facial services across the retail network. (20%)
• Lead and deliver skincare service and product knowledge programs, strengthening Dior Ambassadors' skincare expertise, service confidence, and ability to provide personalized skincare recommendations in line with Dior standards. (30%)
• Drive POS training and coaching regular field coaching and follow-up across axes, enhancing clienteling capabilities, recruiting and developing Dior clients, driving skincare premiumization, and translating service excellence into sustainable related category business growth. (40%)
• Support and deliver skincare-related events and activations, providing expert training and service coaching to create impactful client experiences and strengthen Dior's skincare expertise and desirability. (10%)
Requirements
• 3~5 years' experience in retail and retail education with field experience in luxury industry
• Esthetician certification (must)
• Proficiency in Microsoft Office application
• Proficiency in digital devices and program
• Performance analysis and report
Preferred qualifications
• Coaching and People development
• Planning and time management
• Communication
• Presentation Skill
• Collaboration, adaptability and agility
Benefits
자세한 사항은 홈페이지 참조
About the company
엘브이엠에이치(LVMH)
LVMH는 세계 최대 규모의 럭셔리 그룹으로, 현재 75개의 유명한 메종을 보유하고 있습니다. 패션 의류 및 가죽제품, 향수 및 화장품, 시계, 주얼리, 주류 등 6가지 사업 부문에서 최고 품질의 제품을 생산합니다. 루이비통, 디오르, 피에르까르댕, 지바디 등 세계적으로 인정받는 브랜드들을 산하에 두고 있으며, 프랑스 파리에 본사를 두고 전 세계에서 활발하게 사업을 영위하고 있습니다. 지속가능성과 혁신을 추구하며 글로벌 럭셔리 시장을 선도합니다.