Corporate Administration Manager, Korea

About the role

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

What you'll do

• Own and lead the overall Office Administration & Operations strategy for Trip.com Korea.
• Establish operational standards, policies, processes, and service levels for office administration and corporate support services.
• Oversee day-to-day office administration across Korea locations and ensure consistent service quality and operational efficiency.
• Assess office capacity, utilization, employee needs, and future business requirements to develop appropriate administrative solutions.
• Identify operational risks and proactively develop mitigation plans.
• Lead cross-functional office projects, including relocation, expansion, renovation, refurbishment, and lease renewal, from planning through implementation.
• Develop project scopes, business cases, budgets, timelines, and risk management plans.
• Oversee core office and administrative services, including office services, supplies, employee support services, access management, and other general administration functions.
• Own the annual corporate administration operating budget for Korea.
• Lead strategic vendor management across administrative, office services, and other corporate support functions.
• Own the overall quality of corporate administrative services provided to employees.
• Lead, coach, and develop corporate administration team members and ensure clear ownership of responsibilities.
• Partner closely with Korea leadership and the Overseas Admin team, as well as HR, Finance, IT, Culture, Internal Control, and Procurement/Purchasing teams.
• Ensure corporate administration activities comply with company policies, internal controls, and relevant local regulations.
• Identify and manage administrative, financial, operational, and business continuity risks.

Requirements

• 12+ years of relevant experience in Corporate Administration, Office Administration, General Administration, Corporate Services, Business Operations, or a related field.
• Proven experience leading office administration and operations at a managerial level.
• Strong experience managing budgets, vendors, contracts, administrative services, and cross-functional projects.
• Demonstrated ability to develop administrative strategies and translate business requirements into actionable plans.
• Strong project management and cross-functional stakeholder management capabilities.
• Experience managing or leading a team is preferred.
• Strong analytical, financial, negotiation, and problem-solving skills.
• Ability to work independently, prioritize multiple business-critical initiatives, and operate effectively in a fast-paced multinational environment.
• Fluent-level Korean and English communication skills.

Preferred qualifications

• Experience working in a multinational or global organization with regional/global stakeholders.
• Experience managing corporate administration across multiple office locations (+3) or large-scale organizations (+200 employees).
• Experience leading office relocation, expansion, renovation, refurbishment, lease renewal, or other major office projects.
• Strong understanding of Korean corporate administration and office operations practices.
• Experience developing administrative strategies, annual budgets, and business cases.
• Experience implementing administrative management systems, workflow automation, or operational dashboards.
• Experience managing external vendors and negotiating commercial contracts.
• Experience leveraging AI-powered automation and data analytics tools in Corporate Administration or business operations, or implementing relevant solutions.
• Experience driving process improvement and operational efficiency initiatives across corporate support functions.

Benefits

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.