Role at a glance
- Job function
-
Human Resources & People Operations Learning & Development
- Salary
- Not Disclosed
- Location
- Seoul, South Korea
- Employment
- Full-time
- Experience
- 1+ years
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We’ll check it against the original posting.
Qualifications
Required
- Minimum 1 year of experience in Flight Customer Service field
- Good understanding and knowledge of Trip.com's product and procedure
- Good skill of using MS office tool
- Excellent skills in communication and presentation delivery
- Proficiency in English skill and Chinese skill is optional
- High level of responsibility, accuracy and self-motivation are required
Preferred
- Preferred experience in using the online training tools
- Preferred relevant experience in training field
About the role
Original posting provided by 트립닷컴(Trip.com)
About the role
Collaborate with operation management to identify the training needs. Schedule appropriate training sessions. Oversee and direct all training sessions. Plan and implement an effective training curriculum for NH & Existing Agent.
What you'll do
• Collaborate with operation management to identify the training needs
• Schedule appropriate training sessions
• Oversee and direct all training sessions
• Plan and implement an effective training curriculum for NH & Existing Agent
• Prepare materials such as module summaries, videos, and presentations
• Train and guide new employees
• Develop monitoring systems to ensure that all employees are performing job responsibilities according to training
Requirements
• Minimum 1 year of experience in Flight Customer Service field
• Good understanding and knowledge of Trip.com's product and procedure
• Good skill of using MS office tool
• Excellent skills in communication and presentation delivery
• Proficiency in English skill and Chinese skill is optional
• High level of responsibility, accuracy and self-motivation are required
Preferred qualifications
• Preferred experience in using the online training tools
• Preferred relevant experience in training field
Benefits
자세한 사항은 홈페이지 참조
About the company
트립닷컴(Trip.com)
Trip.com은 싱가포르와 상하이를 주요 거점으로 운영하는 세계 3대 규모 온라인 여행사입니다. 45,000명 이상의 직원과 4억 명 이상의 회원을 보유하고 있으며, 호텔, 항공권, 기차표, 렌터카, 투어 등을 한 플랫폼에서 예약할 수 있는 원스톱 여행 서비스를 제공합니다. 39개 국가 및 지역에서 24개 언어, 35개 현지 통화로 서비스되며, 글로벌 여행 시장에서 지속적인 성장을 추구하는 여행 플랫폼입니다.