Business Operations Lead

About the role

This team is responsible to be focus on developing short term and long term cost targets and related indicators of each business to ensure a reasonable cost structure and accurate data in order to drive growth and improve the end customer experience. We are seeking a Business Operations Lead to join our team in Korea. Together we are building a commerce ecosystem that is innovative, secure and intuitive for our users and brands. The TikTok commerce team is responsible for the success of key partners on the platform and their responsibility spans across multiple areas.

What you'll do

• Defining the long-term strategy, leading key initiatives, and setting future direction for the categories in the market
• Own end-to-end commercial performance for your categories
• Providing industry knowledge and leveraging their own network to ensure the success of the category.
• Acquiring partner by actively identifying, prioritising and onboarding to the platform.
• Developing partners by driving and managing end to end partnerships.
• Collaborate crossfunctionally to unlock partners' potential on the platform, drive brand growth and adoption of livestream and short videos.
• Navigating through ambiguity, adapting to frequent changes and influencing key stakeholders to drive decisions for the category.
• Decomposing complex problems, devising new approaches and creating scalable solutions.
• Drive and manage the partnership and experience end-to-end, including continuous partner development.
• Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions.

Requirements

• Extensive experience in industry/category management.
• Strong track record in leading a category and delivering against stretching performance goal.
• Experience of owning P&L on a commerce platform/marketplace.
• Experience in managing diverse teams.
• Sales orientated mindset, self-starter with strong communication skills who can manage strategic partner relationships.
• Ability to thrive in ambiguity and adjust quickly to change.
• Fluent in English and Korean; cross cultural communication and collaboration skills working cross functionally in a global working environment.

Preferred qualifications

• Strong knowledge of the Korean partner's landscape, consumer demands, digital evolution and mobile transformation.
• Strong understanding of social commerce, content marketing and influencers.

Benefits

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