Role at a glance
- Salary
- Not Disclosed
- Location
- 서울 중구 한강대로 416 (서울스퀘어 15층), Seoul, South Korea
- Work arrangement
- On-site
- Employment
- Full-time
- Education
- Bachelor's
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We’ll check it against the original posting.
Qualifications
Required
- Bachelor's Degree
- Basic business acumen and understanding of key financial drivers
- Knowledge of Lean & Continuous Improvement principles
- Experience in statistical and/or data management tools
- Good written and verbal communication skills
- Fluency in English
Preferred
- Sense of priority & urgency
- Strong analytical and quantitative skills
- Process mindset
- Proven ability to meet deadlines in a fast-paced changing environment
- Excellent planning, prioritization and organizational skills
- Excellent interpersonal and verbal & written communication skills
- Demonstrated collaboration, negotiation and conflict resolution skills
- Analytical, problem solving & root-cause analysis skills
About the role
Original posting provided by 지이헬스케어(GE Healthcare)
About the role
At GE HealthCare, we see possibilities through innovation. We're partnering with our customers to fulfill healthcare's greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.
What you'll do
• Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issues
• Driving operational excellence on the service delivery processes under responsibility
• Dispatching field team members to the corrective service requests with most efficient and smart planning option, considering engineering proficiency and geographical circumstances
• Master planning and follow up of Preventive Maintenance (PM), Field Modification Instruction (FMI), Installation, Option & Upgrades (O&U), helium refill operations
• Monitoring and closely following down systems and hot issues until resolution and customer satisfaction
• Establishing a smart service inventory in line with Global Parts Team's strategy and ensuring availability of parts in local warehouses
• Managing installation and field tool inventory; purchase, loan, calibration & repair processes
• Performing data analysis and business case development for key projects
• Developing productivity initiatives/projects to reduce costs, improve efficiency, eliminate manual work and increase speed of service
• Achieving Key Performance Indicators (KPIs) and ensuring daily compliance with Standard Operating Procedures (SOP's)
Requirements
• Bachelor's Degree
• Basic business acumen and understanding of key financial drivers
• Knowledge of Lean & Continuous Improvement principles
• Experience in statistical and/or data management tools
• Good written and verbal communication skills
• Fluency in English
Preferred qualifications
• Sense of priority & urgency
• Strong analytical and quantitative skills
• Process mindset
• Proven ability to meet deadlines in a fast-paced changing environment
• Excellent planning, prioritization and organizational skills
• Excellent interpersonal and verbal & written communication skills
• Demonstrated collaboration, negotiation and conflict resolution skills
• Analytical, problem solving & root-cause analysis skills
• Embraces all cultural operating behaviors of the company
Benefits
• Total rewards designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities
• Competitive salary and benefits with global strength and scale
• Career opportunities in a culture that fosters care, collaboration and support
About the company
지이헬스케어(GE Healthcare)
GE HealthCare는 독립한 의료 기술 회사로, 환자 진단, 치료, 모니터링에 사용되는 첨단 의료 기술과 솔루션을 제공합니다. X선, 디지털 유방 촬영, CT, MRI, 분자영상의학 기술 등 의료 진단 장비를 중심으로 혁신적인 제품을 개발하며, AI 기반 데이터 분석 및 디지털 헬스케어 솔루션을 제공하여 의료진의 정확한 진단과 효율성을 지원합니다. 정밀 치료 분야의 리더로서 환자 중심 기술로 혁신을 추구합니다.