Service Account Leader – Ultrasound & PCS

About the role

At GE HealthCare, we see possibilities through innovation. We're partnering with our customers to fulfill healthcare's greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.

What you'll do

• Lead CCS Service commercial strategy and execution across Ultrasound and PCS.
• Achieve CCS Service Orders, Revenue, Margin, MSA, and lifecycle growth targets.
• Develop and execute channel strategy to improve market coverage, partner productivity, and customer engagement.
• Manage channel partner performance through business reviews, KPIs, governance, and corrective action plans.
• Develop partner capabilities through training, coaching, certification, and structured enablement programs.
• Drive partner accountability for pipeline generation, forecasting accuracy, order conversion, and customer follow-up.
• Lead and coach CCS Service Channel Managers with clear priorities, operating rhythm, and performance expectations.
• Improve MSA capture rate, renewal rate, retention, and win-back performance across Ultrasound and PCS.
• Identify lifecycle solution opportunities across the CCS installed base and collaborate with Service Growth team to execute growth programs.
• Partner with Equipment Sales teams to integrate service offerings into new equipment deals.
• Work with Service Delivery and OTR teams to improve service execution, contract readiness, and customer satisfaction.
• Strengthen relationships with strategic customers, channel partners, and key industry stakeholders.
• Capture market insights, competitive intelligence, and partner feedback to support portfolio and business planning.
• Support strategic customer engagements alongside channel partners to improve customer confidence and business conversion.
• Build a high-performing channel ecosystem that supports sustainable growth, stronger coverage, and consistent execution.

Requirements

• Bachelor's degree in Business Administration, Biomedical Engineering, Healthcare, or related field.
• Minimum 10 years of healthcare service sales, channel management, partner management, or medical technology commercial experience.
• Strong experience in channel strategy, partner development, partner governance, and indirect sales management.
• Proven ability to manage partner performance through KPIs, business reviews, and structured operating rhythm.
• Experience leading people, coaching teams, and managing performance.
• Strong understanding of service contracts, MSA, lifecycle solutions, and installed base business.
• Ability to work effectively with channel partners, customers, and internal stakeholders.
• Strong communication skills in Korean and English.
• Strong negotiation, presentation, and business review skills.
• Ability to synthesize complex business issues and communicate clear action plans.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to work in a matrix organization with cross-functional teams.
• Able to travel across Korea.

Preferred qualifications

• Valid motor vehicle license preferred.

Benefits

자세한 사항은 홈페이지 참조