Principal Program Manager, AWS Industries PXT

AWS Industries (AWSI) PXT is looking for a customer-and employee-obsessed Principal Program Manager who is a self-starter, able to drive results and long-term strategy by providing centralized PM support to AWSI PXT teams. We are seeking an experienced candidate to identify, create, develop, and integrate innovative PXT projects and programs. The Program Manager role is both a strategic and hands-on role that is critical in developing our project initiatives and driving PXT functional excellence and process improvement.

This role will be a part of the AWSI PXT Leadership Team leading and supporting implementations of key PXT programs around employee engagement, business expansion, PXT Workforce Strategies, reporting/analytics, and ad hoc projects as needed. The role will manage a variety of PXT projects, with specific focus on creating efficiencies to reduce duplication of effort across PXT programs, automating/leveraging data and insights for scale, and solving big problems that affect the business outcomes and employee experience. This role includes responsibility for improvements to processes, programs and projects, by representing the interests of AWSI HRBPs and influencing change with central teams. In addition, this position will lead critical PXT cadences, including OP1/OP2 HC planning, strategic planning sessions, cyclical reporting (monthly and quarterly business reviews), goal planning and reporting, and other recurring meetings such as staff meetings. This role offers exceptional leadership visibility and the opportunity to influence global strategy and execution as the Program Manager is expected to organize and partner with HR leadership in the development of short- and long-term strategic plans.

We are looking for someone who:
- Strong Learn and be Curious to leverage AI in day to day work, a role model of AI adopter and builder
- Has a global mindset: Inspires and champions the development of global AWSI business strategies and practices where differences exist due to local laws/regulations, culture, language, and labor model.
- Has experience as an PXT Business Partner or experience in an PXT functional area
- Has Project/Program management experience.
- Is process-driven, can assist with strategic planning, drive decisions forward, execute on high-impact projects, and lead through influence
- Is comfortable leading strategic initiatives and working with stakeholders, at all levels, to solve complex challenges
- Can lead and deliver results, even when faced with ambiguity
- Has the proven ability to develop and scale mechanisms
- Uses analytical skills to analyze data and understand key metrics in order to develop insights, tell stories, drive decisions and measure the impact of the work
- Has strong bias for action, excellent attention to detail and relentless commitment to follow-through
- Can multi-task and handle various projects simultaneously to drive timely results, prioritizing effectively and facilitating action across remote groups
- Has the ability to convey ideas and recommendations in a clear, compelling and succinct way in written and verbal communications across a global audience
- Has the ability to think critically and quickly identify underlying problems needing to be solved, or recognize when and where additional data or context is required to reach a solution
- Has talent for influencing without authority to drive stakeholders, teams and resources toward delivering project goals and impactful results
- Has the ability to earn trust and maintain key relationships with PXT partners to avoid duplication of efforts and to drive global engagement on key initiatives
- Operates with significant autonomy and discretion

Key job responsibilities
- Drive key AWSI PXT operations including goal setting, intake, project identification, project sizing, quarterly planning, project mechanisms/execution, change management, and reporting
- Identify and lead global/regional projects
- Collaborate with central AWS PXT PM office and ensure close alignment on strategic priorities and timely update of AWSI PXT operations
- Serve as advisor and/or additional resource for AWSI PXT projects, in collaboration with AWSI HRBPs and PXT Partner teams (TA, Compensation, ER, Workforce Planning etc.)

Basic Qualifications

- Bachelor's degree in a relevant field or equivalent work experience
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience defining and executing program requirements and using data and metrics to determine improvements
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Experience working cross-functionally with tech and non-tech teams
- 7+ years of program or project management experience, or 5+ years of years of program or project management experience plus HR experience

Preferred Qualifications

- Experience in talent management, organizational network analysis, and organizational design and development
- Experience managing project delivery
- Demonstrated ability to operate with ambiguity and exercise independent judgment on sensitive/confidential matters
- Familiarity with AI tools and a bias toward operational automation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 149,800.00 - 202,600.00 USD annually