Role at a glance
- Salary
- $203.5K – $275.3K/yr
- Location
- Seattle, Washington, United States Santa Clara, California, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- 10+ years of working directly with engineering teams experience
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Role Summary
The Principal Technical Program Manager will lead mission-critical infrastructure and customer experience programs for Amazon Conversational Search, an LLM-based conversational shopping experience within Alexa for Shopping. The role works across Amazon Shopping, Search, Alexa for Shopping, and adjacent organizations to improve developer productivity, operational effectiveness, and customer experiences.
What You'll Do
- Run high visibility programs across multiple teams in the Alexa for Shopping organization.
- Manage stakeholders across teams and senior leadership of Search and adjacent organizations.
- Mentor and grow other technical leaders.
- Use data and key metrics to drive improvements in operational effectiveness.
- Define and execute processes that deliver productivity for developers and experiences for customers.
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View full postingQualifications
Required
- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred
- 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Key job responsibilities
Key responsibilities for the role will include:
* Running high visibility programs across multiple teams in Alexa for Shopping org.
* Managing stakeholders across these teams as well as senior leadership of Search and adjacent orgs.
* Mentoring and growing other technical leaders to help them scale and lead mission critical initiatives.
* Using data and key metrics, to drive improvements that enhance our operational effectiveness.
A day in the life
As a senior leader in this emerging critical space for Amazon, you will have exposure to teams and leaders across the entire company. You will be a part of a leading edge research and development team and will work on many aspects of the Amazon business. You will have a direct impact on our bottom line and the ability to improve things for our customers. You will have ownership and responsibility for defining and executing processes that deliver productivity for our developers and delightful experiences for our customers.
About the team
We are a part of Amazon Shopping focused on building a LLM-based conversational shopping experience called Alexa for Shopping. Our goal is to allow customers to intuitively engage with Amazon in natural language to get the most convenient shopping experience.
Basic Qualifications
- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Santa Clara - 203,500.00 - 275,300.00 USD annually
USA, WA, Seattle - 177,000.00 - 239,400.00 USD annually
About the company
amazon
Large Enterprise
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.