Role at a glance
- Salary
- Not Disclosed
- Location
- Jakarta
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- Experience hire: 2 - 6 years of experience in business analysis role or relevant experience related with Salesforce
- Education
- Bachelor's
- Visa support
- Available for Work Visa Sponsorship? No
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Role Summary
This Functional Business Analyst role focuses on analyzing business processes and stakeholder needs, then assisting with the implementation and optimization of Salesforce solutions. The work includes translating requirements into functional specifications and supporting solution quality, user adoption, and process improvement.
What You'll Do
- Collaborate with business stakeholders to understand requirements and translate them into functional specifications for Salesforce...
- Assist with the design and implementation of Salesforce configurations, customizations, and integrations.
- Support the development and execution of test plans for Salesforce solutions.
- Provide end-user training and support for Salesforce adoption and use.
- Participate in project meetings, document meeting notes, and track project progress.
- Conduct data analysis and generate reports for business decision-making, and seek opportunities to improve Salesforce processes and...
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Required Skills include Salesforce, Salesforce CRM Analytics, Salesforce Database, and Salesforce Platform. The posting also lists analytical and problem-solving, communication and interpersonal, teamwork, organizational, attention-to-detail, and Microsoft Office skills.
Preferred
- Basic understanding of the Salesforce platform and its functionalities is a plus.
- Salesforce certifications (such as Salesforce Administrator) are a plus.
- Familiarity with Agile methodologies and project management tools (e.g., JIRA, Trello).
- Optional skills listed: Accepting Feedback; Active Listening; Application Software; Business Model Development; Business Process...
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Line of Service
AdvisoryIndustry/Sector
Specialism
SalesforceManagement Level
AssociateJob Description & Summary
PwC Indonesia is an inclusive and equal-opportunity employer that does not discriminate based on physical disabilities, sex, race, religion, or age. Your application will be treated fairly and assessed solely based on job requirements and competencies.At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Join our dynamic team and kickstart your career in the world of Salesforce!! We are looking for enthusiastic fresh graduates with a passion for technology and a keen interest in Salesforce.
We are seeking a motivated and detail-oriented Functional Business Analyst with a focus on Salesforce. The successful candidate will work closely with stakeholders to analyze business processes, gather requirements, and assist in the implementation and optimization of Salesforce solutions to meet business needs.
Responsibilities
Collaborate with business stakeholders to understand their requirements and translate them into functional specifications for Salesforce solutions.
Assist in the design and implementation of Salesforce configurations, customizations, and integrations.
Support the development and execution of test plans to ensure the quality and functionality of Salesforce solutions.
Provide end-user training and support to ensure successful adoption and utilization of Salesforce.
Participate in project meetings, document meeting notes, and track project progress.
Conduct data analysis and generate reports to support business decision-making.
Continuously seek opportunities to improve Salesforce processes and workflows.
Qualifications:
Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
Fresh graduate: Up to 12 months of experience in a business analysis role or relevant internship experience.
Experience hire: 2 - 6 years of experience in business analysis role or relevant experience related with Salesforce
Basic understanding of Salesforce platform and its functionalities is a plus.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Added values, if have:
Salesforce certifications (such as Salesforce Administrator) are a plus.
Familiarity with Agile methodologies and project management tools (e.g., JIRA, Trello).
Why Join Us?
Opportunity to work on cutting-edge Salesforce
Hands-on experience with cloud computing technologies.
Mentorship and training from experienced professionals.
Dynamic and supportive work environment.
Career growth and development opportunities.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified)
Required Skills
Salesforce, Salesforce CRM Analytics, Salesforce Database, Salesforce PlatformOptional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Developing Training Materials, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Optimism, Process Standardization, Project Architecture, Project Budgeting {+ 13 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Up to 40%Available for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
About the company
PwC
Large Enterprise
PwC, or PricewaterhouseCoopers, is a global leader in professional services, providing a wide range of solutions in audit, tax, and advisory. With a commitment to delivering high-quality services, PwC helps organizations navigate complex business challenges and enhance their operational efficiency. The firm operates in over 157 countries, employing more than 284,000 professionals who leverage their diverse expertise to support clients across various industries. PwC is dedicated to fostering a culture of innovation, integrity, and collaboration, making it an attractive workplace for aspiring professionals seeking career development and growth opportunities.