PwC

PwC

Posted via Workday

Advisory Intern – Operating Model Transformation FS - Milano

Posted Sep 3, 2026

Role at a glance

Salary
Not Disclosed
Location
Milan
Work arrangement
On-site
Employment
Internship
Education
Hai conseguito o stai conseguendo una laurea magistrale in ingegneria gestionale oppure in economia
Visa support
Available for Work Visa Sponsorship? No

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Role Summary

AI-generated

This internship in PwC’s Management Consulting practice involves business and operations transformation projects for Banking & Capital Markets organizations. The work covers operating models, organizational and process changes, sourcing and service operations, performance management, and complex project initiatives.

What You'll Do

  • Contribute to target operating model design and change management, including organizational structure reviews, role sizing,...
  • Review processes to improve operational efficiency and support digitalization.
  • Work on sourcing strategies and operations transformation, including service-center setup and efficiency, make-or-buy analysis,...
  • Design balanced scorecards and define KPIs and KQIs; review and establish SLA/OLA management models, processes, and governance structures.
  • Support program and project management for complex initiatives involving senior stakeholders and alignment with strategic business-plan...

Generated from the employer's posting. Verify important details before applying.

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Qualifications

Required: a completed or in-progress master's degree in management engineering or economics; fluent spoken and written English; ability to find functional, innovative solutions to complex projects; proficiency with Office; goal-oriented approach, teamwork, good interpersonal and communication skills, and motivation for consulting and willingness to travel.

Required

  • A completed or in-progress master's degree in management engineering or economics
  • Fluent spoken and written English
  • Ability to find functional and innovative solutions to complex projects
  • Proficiency with the Office package
  • Goal-oriented approach, teamwork, good interpersonal and communication skills, motivation for consulting, and willingness to travel

Preferred

  • Active Listening
  • Business Data Analytics
  • Business Performance Metrics
  • Business Transformation
  • Change Management
  • Communication
  • Emotional Regulation
  • Empathy

Original job description

Content provided by the employer
View on company site

Line of Service

Advisory

Industry/Sector

Banking and Capital Markets

Specialism

Operations

Management Level

Intern/Trainee

Job Description & Summary

Vuoi essere al centro di prospettive di crescita uniche?
Entra nella practice Management Consulting di PwC e diventa:

Advisory Intern – Operating Model Transformation FS - Milano

Your Perspectives

Prenderai parte a diversi progetti di trasformazione del business e delle Operations dei principali players in ambito Banking & Capital Markets, fornendo un contributo innovativo grazie anche alle vaste competenze del nostro network internazionale. I principali ambiti progettuali riguardano: 

Target Operating Model Design & Change Management 

  • Revisione modelli organizzativi in termini di right sizing delle strutture, meccanismi di coordinamento, razionalizzazione livelli gerarchici e span of control, mappatura competenze 

  • Revisione dei processi per aumentare l'efficienza industriale e favorire la digitalizzazione 

Sourcing Strategy & Operations Transformation (Business Process Outsourcing, Share Service Center e Global Share Service) 

  • Set up e efficientamento di Centri Servizi Operations tramite l’accentramento e polarizzazione di attività operative 

  •  Revisione strategie di sourcing e analisi Make or Buy 

  • Avvio partnership terze parti (Business Process Outsourcing) e set up Governance Outsourcing 

Performance & SLA/OLA Management 

  • Progettazione modelli di Balanced Scorecard attraverso la definizione di KPI e KQI 

  • Revisione modelli SLA & OLA Management 

  • Set up processi e strutture SLA & OLA Governance 

Program/Project Management per la guida di complesse iniziative progettuali con il coinvolgimento di stakeholder apicali (C-Level), favorendo l’allineamento con gli obiettivi strategici di Piano Industriale 

Your unique strengths

● Hai conseguito o stai conseguendo una laurea magistrale in ingegneria gestionale oppure in economia

● Parli e scrivi in inglese fluentemente

● Sei in grado di trovare soluzioni funzionali e innovative a progetti complessi

● La tecnologia e i suoi strumenti sono una sfida stimolante e naturalmente il pacchetto Office non ha segreti per te

● Sai lavorare per obiettivi e metterti in gioco con passione

● Hai un approccio da team worker e hai buone capacità relazionali e comunicative

● Hai sempre la valigia pronta anche per un viaggio di lavoro e motivazione all’attività di consulenza

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Master Degree - Economics and Finance, Master Degree - Engineering and Business

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Communication, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Intellectual Curiosity, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research, Operating Effectiveness Review, Operational Excellence, Operational Performance Management (OPM), Operations Management, Operations Processes, Operations Strategy, Operations Support {+ 13 more}

Desired Languages (If blank, desired languages not specified)

English

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

PwC

About the company

PwC

Large Enterprise

PwC, or PricewaterhouseCoopers, is a global leader in professional services, providing a wide range of solutions in audit, tax, and advisory. With a commitment to delivering high-quality services, PwC helps organizations navigate complex business challenges and enhance their operational efficiency. The firm operates in over 157 countries, employing more than 284,000 professionals who leverage their diverse expertise to support clients across various industries. PwC is dedicated to fostering a culture of innovation, integrity, and collaboration, making it an attractive workplace for aspiring professionals seeking career development and growth opportunities.

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