Product Quality Engineer, Robotics Manufacturing and Technical Operations

Is your passion inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work affects the bigger picture? Answer yes to any of these and you will fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply innovative advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we cannot even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.

The Amazon Robotics (AR) Operations organization manufactures high-quality robotics deployed across Amazon. It’s an operation that works cross-functionally with teams across Amazon globally. Quality Engineering team is a multi-disciplinary technical organization that is responsible for Quality Engineering and Quality Systems Management across our Global Enterprise.

We are seeking a talented and motivated Quality Engineer with a passion to support an advanced manufacturing line and driving quality improvements. This role will report to Product Quality Engineering within the Robotics Manufacturing and Technical Operations organization.

Key job responsibilities
- Actively support and foster a culture of inclusion
- Production Floor Support
- Develop standard failure diagnostic decision trees and train peer departments on supporting processes.
- Identify quality trends, escalate, and lead investigations
- Provide regular updates on quality investigations to stakeholders
- Communicate internal production defects and trends to suppliers
- Support Field Quality requests for production data Non-conforming Material Processes
- Technical review and disposition of non-conforming material
- Ensure timely non-conforming material processing
- Act as a back-up for incoming inspection as needed to protect production line from discrepant material
- Data Collection/Presentation and Continuous Improvement Projects
- Present weekly quality data to peer teams
- Perform data collection and visualization
- Travel estimated at 20%

A day in the life
Our value for our customers is to be the expert “problem solvers” of the organization (those that have been identified as well as those which can become a problem in the future). We are the single point of contact to identify and determine the root cause of issues experienced now or in the future across all programs and facilitate systematic improvements that enable customer satisfaction through speed and flexibility of factory improvements. As the “owners” of the data, we are uniquely situated to identify and communicate the impact of poor quality on our customers.

Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets.

About the team
The mission of the Product Quality Engineering team is to drive product excellence through innovative quality engineering solutions, leveraging proactive systems and data-driven approaches to ensure zero-defect manufacturing, seamless design integration, and superior customer satisfaction.

Basic Qualifications

- Bachelor's degree in mechanical engineering, electrical engineering, material science, physics or equivalent
- 1+ years of hardware design and validation of components, subsystems and systems experience

Preferred Qualifications

- Experience in hardware design and validation of components, subsystems and systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, North Reading - 96,600.00 - 160,000.00 USD annually