Sr. Product Manager - Tech, Amazon Leo

Help build the future of global emergency communications.

What if the product you built could help someone reach emergency services from virtually anywhere in the world?

Amazon’s Global Emergency Services team is building next-generation capabilities that connect customers with emergency assistance through Amazon’s Direct-to-Device (D2D) technology. As a Senior Product Manager – Tech, you’ll define and deliver products that have the potential to improve safety for hundreds of millions of customers worldwide.

This is more than building software, it’s creating resilient, mission-critical services that operate across satellite networks, wireless infrastructure, public safety organizations, and Amazon technologies.

What you’ll do

You’ll serve as the single-threaded owner responsible for defining the product strategy, technical vision, and execution roadmap for critical emergency communication capabilities.

You’ll partner with engineering, satellite networking, public safety partners, and cross-functional Amazon teams to solve complex technical challenges while delivering seamless customer experiences.

Key job responsibilities
Own the long-term product vision and roadmap for Global Emergency Services capabilities.

Define customer needs and translate them into scalable technical product requirements.

Drive integrations across satellite, wireless, cloud, and public safety systems.

Influence engineering architecture and technical direction to deliver highly reliable services.

Lead cross-functional programs spanning engineering, operations, legal, policy, and external partners.

Prioritize product investments using customer insights, operational data, and business objectives.

Launch globally scalable services while continuously improving customer experience and operational excellence.

Why this role is unique
Unlike traditional consumer product roles, this position sits at the intersection of product management, satellite communications, telecommunications, and emergency response technology.

You’ll solve problems involving:
Satellite communications
Direct-to-Device connectivity
Public safety integrations
Large-scale distributed systems
Global service delivery
Mission-critical customer experiences

Every decision you make directly contributes to building technology that customers may depend on during some of the most important moments of their lives.

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Basic Qualifications

- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management

Preferred Qualifications

- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Redmond - 179,900.00 - 243,400.00 USD annually