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Posted via Amazon Jobs

Manager II, Operations - AMZ27160.1

Posted Aug 3, 2026

Role at a glance

Salary
$77.3K – $90.9K/yr
Location
Edison, New Jersey, United States
Work arrangement
On-site
Employment
Full-time
Experience
one year of experience in the job offered or a related occupation
Education
Bachelor's degree or foreign equivalent degree in Business Administration, Finance, Engineering, or a related field

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Role Summary

AI-generated

The Manager II, Operations role develops and implements processes, policies, goals, and solutions to reduce potential risks and improve operational productivity, accuracy, and effectiveness for customers. The role manages project and program requirements across cross-functional teams and third-party vendors while monitoring delivery performance and key controls.

What You'll Do

  • Identify, design, develop, implement, and execute new and existing processes, policies, goals, and solutions to reduce potential risks
  • Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate...
  • Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity, accuracy, and...
  • Evaluate the effectiveness of current or future systems and collaborate with other departments to integrate with business systems and...
  • Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key controls
  • Manage cross-functional teams and/or third-party vendors for implementation of project/program requirements

Generated from the employer's posting. Verify important details before applying.

View full posting

Qualifications

Required

  • Bachelor's degree or foreign equivalent degree in Business Administration, Finance, Engineering, or a related field and one year of experience in the job offered or a related occupation. One year of experience in direct management and...
  • The pay range for this position in Edison, NJ is $$77293 - $90900 (yr); however, base pay offered may vary depending on job-related knowledge, skills, and experience A sign-on bonus and restricted stock units may be provided as part of...

Preferred

  • All applicants must meet all the above listed requirements.

Original job description

Content provided by the employer

Employer: Amazon.com Services LLC
Position: Manager II, Operations - AMZ27160.1
Location: Edison, NJ

Multiple Positions Available:

Identify, design, develop, implement, and execute new and existing processes, policies, goals, and solutions to reduce potential risks. Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions. Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity, accuracy, and effectiveness for customers. Evaluate effectiveness of current or future systems and collaborate with other departments to integrate with business systems and processes. Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key controls. Manage cross-functional teams and/or third party-vendors for implementation of project/program requirements.

(40 hours / week, 8:00am-5:00pm, Salary Range $77293 - $90900)

Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Basic Qualifications

Bachelor's degree or foreign equivalent degree in Business Administration, Finance, Engineering, or a related field and one year of experience in the job offered or a related occupation. One year of experience in direct management and managing processes, projects, or programs. One year of experience in identifying and executing process improvement initiatives and providing customer support in a professional, non-retail environment. One year of experience using Salesforce, SQL, Tableau, Excel, or related business management tools. One year of experience in human capital management, including interviewing, hiring, performance management, coaching, promotions, and terminations, as well as providing technical, non-technical, and administrative support.

The pay range for this position in Edison, NJ is $$77293 - $90900 (yr); however, base pay offered may vary depending on job-related knowledge, skills, and experience A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided by New Jersey Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

Preferred Qualifications

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
amazon

About the company

amazon

Large Enterprise

Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.