Role at a glance
- Job function
-
Software Engineering & IT Systems & Network Administration
- Salary
- Not Disclosed
- Location
- Seoul, South Korea
- Employment
- Full-time
- Experience
- Senior Level 5+ years
Spotted an issue?
We’ll check it against the original posting.
Qualifications
Required
- 5+ years of people management experience.
- 5+ years of experiences in managing an IT environment.
- In-depth knowledge and experience of change, problem and incident management.
- Demonstrated communication skill in presentation, open discussion, team coaching.
- Understanding in Financial budgeting, Capex and Opex concepts.
Preferred
- Cumulative experiences in Data Center Operations or similar roles in a mission critical environment.
- Cumulative experiences with information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling and IT service delivery principles and best practices.
- Project Management skill.
- Experience in Safety and Security measures.
- Fluent in Korean and English
About the role
Original posting provided by 아마존(Amazon)
About the role
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
What you'll do
• Hire, develop, build, and manage a team of Data Center Technicians, including the management of individual and team performance.
• Lead and supervise the team to be responsible for maintaining and troubleshooting system, hardware, and network device issues.
• Ensure effective and efficient management of data center operations, including ticket queue management, 7/24 shift arrangements, and hardware logistics.
• Inspire and guide improvement in team processes, technology innovation, and automation.
• Ensure all operational KPIs and metrics are being measured and met.
• Manage outage by severity level and act as the call leader.
• Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience.
Requirements
• 5+ years of people management experience.
• 5+ years of experiences in managing an IT environment.
• In-depth knowledge and experience of change, problem and incident management.
• Demonstrated communication skill in presentation, open discussion, team coaching.
• Understanding in Financial budgeting, Capex and Opex concepts.
Preferred qualifications
• Cumulative experiences in Data Center Operations or similar roles in a mission critical environment.
• Cumulative experiences with information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling and IT service delivery principles and best practices.
• Project Management skill.
• Experience in Safety and Security measures.
• Fluent in Korean and English
Benefits
자세한 사항은 홈페이지 참조
About the company
아마존(Amazon)
독보적인 물류 자동화 인프라와 클라우드 컴퓨팅 기술을 결합하여 고객 중심의 초연결 커머스 생태계를 구축한 글로벌 테크 기업입니다. 이커머스 효율화와 AWS를 통한 IT 인프라 공급에 주력하며, 전 세계 물류와 디지털 서비스의 접근성을 혁신적으로 높이는 데 기여하고 있습니다.