Principal Product Manager - Tech, Creators and Social

The Creators and Social team’s vision is to become Earth's most desired destination for creators and customers to engage in commerce content and discover relevant products through social experiences. We connect creators, customers, and brands through engaging social experiences that make shopping seamless and inspiring. By combining creator content with social reach, we meet customers wherever they are in their shopping journey while enabling creators to build successful businesses on Amazon.

We are seeking a technical, experienced, results-oriented leader to oversee the strategy and product vision for our Creators team. This position requires a candidate with the proven ability to develop inspiring customer facing experiences. They should have significant experience partnering with UX, developing prototypes, gathering voice-of-customer, designing a/b experiments, and launching end-customer facing experiences that pair functionality with an awe-inspiring visual experience.

This leader will also work across functional domains, geographies, business lines, and partners to innovate for customers. Successful candidates are leaders who can prioritize well, are technically excellent, communicate clearly, and have a consistent track record of innovating and delivering results. You should have strong ability to dive deep, strong data/analytical skills, a self-starter spirit, and experience convincing senior leadership to invest in big ideas and new ways of connecting with customers. You must be a strong owner and influencer, as well as someone who can think beyond the way things have always been done.


Key job responsibilities
* Leading the development of industry-leading end-customer facing experiences
* Monitor industry changes, technologies, and trends, determining when they should or shouldn't drive strategic, tactical, or roadmap shifts.
* Lead for a suite of products and systems across 20+ countries, determining which creator-obsessed features and net new ideas to prioritize, build, and how/when/where to launch.
* Constantly experiment, developing data-backed solutions for problems on behalf of customers and creators. Work in close partnership with our science team to test and learn iteratively. You will be responsible for setting experimentation priorities, guardrails, success metrics, and gaining approvals to execute innovative tests.
* Own performance metrics and success criteria for your products during business-as-usual times as well as during critical high-velocity events, key levers for success of the channel.
* Work with WW business development leads to navigate existing business logic and feature sets. Define requirements for new products and features leading Amazon to innovate in how we work with creators and help them reach current and future customers.
* Create sustainable cross-functional and cross-product mechanisms to drive expansion and innovation while monitoring product and business health.
* Reduce defects and improve business performance through innovation and automation. Tirelessly improve products that will benefit creators and Amazon while owning the tools automating compensation changes.
* Conduct complex business analyses that identify opportunities to drive growth in our general creator population by extending learnings from BD teams within and across countries, in addition to deep dives.
* Develop and maintain relationships with key stakeholders inside and outside of the Amazon Creators team.

Basic Qualifications

- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management

Preferred Qualifications

- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement
- Experience in influencer, affiliate marketing
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 197,900.00 - 267,800.00 USD annually
USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually