Accenture

Accenture

Posted via Workday

I&P-GN - SONG - MT-SFMC-CMR-Martech-Senior Manager

Posted Oct 1, 2026

Role at a glance

Job function
Marketing & Communications Marketing Strategy
Salary
Not Disclosed
Location
Bengaluru
Employment
Full-time
Experience
Lead and managed at least 2 large salesforce marketing program execution from strategy definition to delivery in Salesforce Marketing...

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Role Summary

AI-generated

This client-facing consulting role focuses on marketing and campaign strategy, processes, and Salesforce marketing capabilities. The role works with clients to design, build, and implement initiatives intended to enhance business performance.

What You'll Do

  • Design campaign strategies and marketing plans across channels.
  • Assess clients’ campaign and marketing capabilities, recommend improvements to their marketing stack, and develop use cases to improve...
  • Develop business cases for campaign strategies and technology solutions, and derive campaign insights and attribution and optimization...
  • Define campaign KPIs and track them throughout the campaign lifecycle; identify marketing process improvements and redefine processes.
  • Lead Salesforce marketing program execution from strategy definition through delivery across capabilities such as SFMC, Pardot,...
  • Conduct requirements-gathering and design workshops, prepare solution and functional blueprints, and coordinate solution design and...

Generated from the employer's posting. Verify important details before applying.

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Qualifications

Experience developing next best action strategies, value architecting, campaign business cases, attribution and optimization strategies, and defining and tracking campaign KPIs. Experience assessing campaign and marketing capabilities, recommending stack optimization, developing use cases, improving marketing processes, and building an organizational capability or offering from scratch. Must have led and managed at least two large Salesforce marketing program executions from strategy through delivery, and have hands-on experience gathering requirements, conducting design workshops, preparing solution and functional blueprints, and coordinating solution design and deployment across teams. Strong project management and stakeholder management, including work with middle to senior management; excellent oral and written communication; strong analytical and data-driven decision-making; organization and process development; and success in global matrixed or client-facing environments. Ability to work in a fast-paced, unstructured environment.

Required

  • Experience developing next best action strategies.
  • Experience with value architecting.
  • Experience with building a capability/ offering in their organization from scratch.
  • Experience in working with middle to senior management levels within existing organization /client organizations.
  • Excellent oral and written communication skills.
  • Strong analytical skills and the ability to drive results-oriented decisions; a data-driven mindset and proven utilization of...
  • Highly organized, with proven ability to develop efficient processes that elevate team performance and drive results.
  • Proven success in navigating global matrixed environments and / or experience in client facing roles.

Preferred

  • Preferably have good hands-on experience of SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty.
  • Good consulting, techno-functional and project management experience is preferred.

Original job description

Content provided by the employer

Job Summary:
Practice: Strategy & Consulting Global Network Song | Areas of Work: Marketing Strategy, Campaign Strategy & Design, Marketing processes, Sales/solution/Proposal Development, Next Best Action, Functional Consulting, Salesforce marketing platform ecosystem

You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance.

Roles & Responsibilities: As part of the team, you will drive the following:

  • Design new campaign strategies and marketing plans across all channels.
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  • Conduct client’s Campaign/Marketing capability assessment and provide recommendations on optimizing the Campaign/Marketing stack and develop use cases to improve utilization of the campaign ecosystem.

  • Experience developing next best action strategies.

  • Developing business case for campaign strategies, technology solutions.

  • Experience with value architecting.

  • Derive insights for campaign, work on Campaign attribution and optimization strategy.

  • Define campaign Key Performance Indicators and track them throughout the campaign lifecycle.

  • Identifying marketing process improvement opportunities and re-define the processes.

  • Lead and managed at least 2 large salesforce marketing program execution from strategy definition to delivery in Salesforce Marketing capabilities like SFMC/ Pardot/ Personalization/ Data cloud/ Salesforce Loyalty.

  • Extensive experience and hands-on role in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team.

  • Strong project management skills: ability to mobilize and organize across multiple stakeholders (client and internal) and projects.

Professional & Technical Skills:

  • Experience with building a capability/ offering in their organization from scratch.
  • Preferably have good hands-on experience of SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty
  • Good consulting, techno-functional and project management experience is preferred.
  • Stakeholder Management: Experience in working with middle to senior management levels within existing organization /client organizations.
  • Excellent oral and written communication skills
  • Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results.
  • Highly organized, proven ability to develop efficient processes that elevate team performance and drive results.
  • Proven success in navigating global matrixed environments and / or experience in client facing roles.
  • Ability to work effectively in a remote, virtual, global environment.
  • Ability to work in a fast paced and unstructured environment.



About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

About the company

Accenture

Large Enterprise

Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.