Accenture

Accenture

Posted via Workday

I&P-GN - SONG - MT-SFMC-CMR-Martech-Senior Manager

Posted Oct 1, 2026

Role at a glance

Job function
Marketing & Communications Marketing Strategy
Salary
Not Disclosed
Location
Bengaluru
Employment
Full-time

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Role Summary

AI-generated

This consulting role works with clients on marketing and campaign strategy, processes, and Salesforce marketing capabilities. It includes developing campaign plans and improving how clients use their marketing technology and execute programs.

What You'll Do

  • Design campaign strategies and marketing plans across channels.
  • Assess clients’ campaign and marketing capabilities, recommend improvements to their technology stack, and develop use cases.
  • Develop business cases for campaign strategies and technology solutions, and derive campaign attribution and optimization insights.
  • Define campaign KPIs and track them through the campaign lifecycle.
  • Identify opportunities to improve marketing processes and redefine those processes.
  • Lead Salesforce marketing programs from strategy definition through delivery, including requirements gathering, solution design, and...

Generated from the employer's posting. Verify important details before applying.

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Qualifications

Experience developing next best action strategies and value architecting; experience leading at least two large Salesforce Marketing programs from strategy definition through delivery; hands-on experience with requirements gathering, design workshops, solution and functional blueprints, and coordinating solution design and deployment. The role also calls for experience building a capability or offering from scratch, stakeholder management with middle-to-senior management, strong project management, communication and analytical skills, and a data-driven approach.

Preferred

  • Preferably have good hands-on experience of SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty
  • Good consulting, techno-functional and project management experience is preferred

Original job description

Content provided by the employer

Job Summary:
Practice: Strategy & Consulting Global Network Song | Areas of Work: Marketing Strategy, Campaign Strategy & Design, Marketing processes, Sales/solution/Proposal Development, Next Best Action, Functional Consulting, Salesforce marketing platform ecosystem

You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance.

Roles & Responsibilities: As part of the team, you will drive the following:

  • Design new campaign strategies and marketing plans across all channels.
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  • Conduct client’s Campaign/Marketing capability assessment and provide recommendations on optimizing the Campaign/Marketing stack and develop use cases to improve utilization of the campaign ecosystem.

  • Experience developing next best action strategies.

  • Developing business case for campaign strategies, technology solutions.

  • Experience with value architecting.

  • Derive insights for campaign, work on Campaign attribution and optimization strategy.

  • Define campaign Key Performance Indicators and track them throughout the campaign lifecycle.

  • Identifying marketing process improvement opportunities and re-define the processes.

  • Lead and managed at least 2 large salesforce marketing program execution from strategy definition to delivery in Salesforce Marketing capabilities like SFMC/ Pardot/ Personalization/ Data cloud/ Salesforce Loyalty.

  • Extensive experience and hands-on role in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team.

  • Strong project management skills: ability to mobilize and organize across multiple stakeholders (client and internal) and projects.

Professional & Technical Skills:

  • Experience with building a capability/ offering in their organization from scratch.
  • Preferably have good hands-on experience of SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty
  • Good consulting, techno-functional and project management experience is preferred.
  • Stakeholder Management: Experience in working with middle to senior management levels within existing organization /client organizations.
  • Excellent oral and written communication skills
  • Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results.
  • Highly organized, proven ability to develop efficient processes that elevate team performance and drive results.
  • Proven success in navigating global matrixed environments and / or experience in client facing roles.
  • Ability to work effectively in a remote, virtual, global environment.
  • Ability to work in a fast paced and unstructured environment.



About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

About the company

Accenture

Large Enterprise

Accenture is a global professional services company that specializes in providing consulting, technology, and outsourcing services. With a diverse range of industries served, including financial services, healthcare, and telecommunications, Accenture leverages advanced technologies and data analytics to help organizations improve their performance and drive innovation. Committed to sustainable progress, the company emphasizes its dedication to inclusivity, digital transformation, and building a more sustainable future for its clients and communities. With a presence in over 120 countries, Accenture is known for its expertise in integrating cutting-edge solutions that address complex business challenges.