Field Sales Operation Manager, GSO (Global Sales Operation)

About the role

We are seeking an experienced **Field Sales Operations (FSO) Manager to serve as the strategic operations partner for one or more Korea sales divisions (e.g., FSI/Public Sector). Reporting to the Korea GSO leader, this role owns the rhythm of the business for assigned divisions — driving operational rigor, surfacing data-driven insights, and enabling sales leaders to focus on customer engagement and revenue generation.

What you'll do

• Serve as the strategic operations partner for one or more Korea sales divisions (e.g., FSI/Public Sector).
• Own the rhythm of the business for assigned divisions — driving operational rigor, surfacing data-driven insights, and enabling sales leaders to focus on customer engagement and revenue generation.
• Serve as the critical conduit between Korea field sales teams and APJ/WW operations teams, ensuring alignment, execution consistency, and operational excellence across your divisions.
• Partner with Sales, Specialist, Partner, and Marketing leadership to drive revenue growth through operational excellence — spanning annual planning, territory and quota management, pipeline governance, business reviews, and cross-functional program execution.

Requirements

• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• 10+ years experience in sales operations, business operations, finance, or business consulting
• Experience with sales CRM tools such as Salesforce or similar software
• Proven ability to define, refine, and implement sales processes, procedures, and operational frameworks
• Strong analytical and problem-solving skills with the ability to translate complex data into business insights
• Experience with territory planning, quota management, and revenue forecasting
• Excellent communication skills
• 10+ years of Microsoft Excel experience
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

Preferred qualifications

• Experience in a technology company (cloud computing, SaaS, or enterprise software)
• Experience with BI/reporting tools such as QuickSight, Tableau, or equivalent
• Familiarity with SQL or Python for data analysis and automation
• Experience working in a matrixed, global organization (APAC/APJC context preferred)
• Track record of building scalable mechanisms and processes from scratch
• Experience with sales compensation management and headcount planning
• Experience preparing and delivering business reviews to senior management
• Genuine curiosity and hands-on experience with AI/GenAI tools for operational efficiency
• Experience using Salesforce (or other CRM tool) or BI tools
• Experience presenting to senior leadership

Benefits

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