Business Analyst

Project Role : Business Analyst
Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Network Systems Engineer, you support the operation, implementation, and improvement
of enterprise network services across warehouses, distribution centers, and office locations. You
work with LAN, WiFi, IPsec VPN, and Network Access Control solutions, help resolve incidents,
support rollouts and changes, and contribute to stable and secure network operations in a
global environment.

Roles & Responsibilities:
Network Operations & Engineering
Support the operation and improvement of enterprise WiFi services across warehouse and
office locations.
Support and troubleshoot IPsec VPN connections to external partners and customers,
including routing and NAT topics.
Assist with the rollout of centralized configuration and update management for branch
office LAN environments.
Support the implementation and daily operation of Network Access Control based on
802.1X together with local IT teams.
Lifecycle & Change Management
Plan, test, and deploy firmware and configuration updates for WiFi and LAN hardware
following standard change processes.
Maintain technical documentation such as implementation standard operating procedures,
and troubleshooting guides.
Escalation & Collaboration
Analyze and resolve LAN, WiFi, IPsec, and NAC incidents, escalating complex topics when
required to the vendor support
Work with security, infrastructure, local IT, and external provider teams to support reliable
network services.
Participate in an on-call rotation for business-critical network services.

Professional & Technical Skills:
5+ years of hands-on experience in enterprise networking or network provider operations
Expert-level knowledge of LAN and WiFi technologies, including switching, VLANs, wireless
troubleshooting, routing and site connectivity
Experience with IPsec VPN configuration and troubleshooting, preferably on Cisco Firepower
or Cisco ASA platforms
Hands-on experience with automation or scripting tools such as Python, GitLab, Ansible, or
Terraform
Practical experience with platforms such as ExtremeCloud IQ, HPE Aruba Central, Cisco
Firepower, Cisco ASA, or Aruba ClearPass
Basic to solid understanding of 802.1X and Network Access Control concepts

Additional Information:
Excellent communication skills in English with technical and non-technical stakeholders.
Take consistently ownership of services and drives continuous improvement
Strong problem-solving skills and a practical approach to troubleshooting
Team-oriented mindset and ability to work in a global, cross-functional environment

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.