Japan & North Asia Market Integration Specialist

About the role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

What you'll do

• Support Deliver Operations activities across Japan and North Asia, with a primary focus on strengthening operational connectivity with KR, HK, and TW markets; work closely with local and regional stakeholders to understand current operations, clarify issues, and identify operational pain points, process gaps, and improvement opportunities.
• Support practical process improvements, including simplification, standardization, and enhanced operational effectiveness; prepare structured summaries and recommendations for review, prioritization, and escalation.
• Support APAC Trade Operations Pillar activities, including Trade Risk Assessment follow-ups, Global Trade Standard / compliance readiness, documentation and governance support, and action tracking across relevant stakeholders.
• Assist in defining issues and improvement opportunities based on assessment outcomes, preparing follow-up materials, supporting action roadmap development, and helping establish sustainable documentation and review cycles such as SOPs, work instructions, and governance routines.
• Build effective working relationships with Japan, North Asia market stakeholders, and relevant cross-functional partners; proactively gather market insights, understand local needs, and surface key themes in a structured manner.
• Support activities that enhance the presence and contribution of Japan / North Asia markets across APAC Deliver Operations, including cross-market knowledge sharing, best practice deployment, and value creation through stronger market connectivity.
• Provide overall business support to enable effective execution of Trade Operations and Trade Control priorities, including preparation of presentations, reports, action trackers, communication materials, and progress updates.
• Support governance routines, follow-up management, and decision-making by organizing information clearly, tracking actions, and ensuring timely communication with relevant stakeholders.
• As part of the APAC IM Deliver E2E Integrator Team, work flexibly across pillar areas, market support activities, and regional initiatives; responsibilities may evolve over time based on business priorities and organizational needs.
• Demonstrate a proactive mindset to surface opportunities, risks, and issues with a continuous improvement approach, and contribute to a Credo-based culture supporting compliance, quality, and safety.

Requirements

• Bachelor's degree in Supply Chain, Logistics, Business, International Trade, or a related discipline is preferred; equivalent practical experience in Supply Chain, Deliver Operations, Logistics, Trade Operations, or related business operations may also be considered.
• Approximately 3–5 years of relevant experience in Supply Chain, Deliver Operations, Logistics, Trade Operations, or related business operations is preferred.
• Experience working with cross-functional stakeholders in a regional, cluster, or matrixed environment is preferred.
• Ability to understand operational processes, identify issues, gather business insights, and support practical improvement opportunities.
• Ability to communicate effectively with local and regional stakeholders, ask effective questions, and summarize findings, risks, and recommendations in a structured manner.
• Strong interpersonal and stakeholder engagement skills, with the ability to build effective working relationships across markets and functions.
• Strong organizational skills and attention to detail, especially in documentation, action tracking, follow-up management, and preparation of business materials.
• Ability to work proactively with limited guidance, while escalating issues and seeking alignment appropriately when needed.
• Comfort working in a multicultural and cross-market environment, including Japan and North Asia markets.
• Business-level English is required; in addition, proficiency in either Japanese or Korean is required, depending on the location of the position.
• Proficiency in Microsoft Office applications, especially PowerPoint, Excel, Word, and Teams, is expected.

Preferred qualifications

• Additional training or exposure to trade compliance, customs, import/export operations, or regulated industry operations is a plus.

Benefits

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