Role at a glance
- Job function
-
Software Engineering & IT Technical Program Management
- Salary
- Not Disclosed
- Location
- Seattle, Washington, United States Austin, Texas, United States
- Work arrangement
- On-site
- Employment
- Full-time
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Qualifications
Required
- 3+ years of technical product or program management experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred
- 3+ years of working directly with engineering teams experience
- Experience working with or evaluating AI systems
- Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency
About the role
Original posting provided by amazon
As a TPM on the team, you will drive programs across two high-impact pillars:
- Partner AI Acceleration by coordinating co-build engagements where PSAs work shoulder-to-shoulder with strategic AWS partners (GSIs, ISVs, MSPs) to launch AI workloads
- AI Agent/Workflow Automation by driving delivery of AI agents that automate AWS partner program workflows at scale
You will own the end-to-end program lifecycle — from intake and partner qualification through delivery, launch, and impact measurement. You'll work across PSA builders, APO Engineering, GEO field teams, and partner executives across NAMER, APJ, and EMEA. This role sits at the intersection of agentic AI delivery, partner AI engagement, and cross-organizational program management.
Key job responsibilities
- Coordinate PSA Pod delivery (1 lead PSA + 1-2 supporting PSAs) across Strategic AI Partnerships
- Manage intake pipeline operations. working with GEO partner teams, COEs, and program leads to source and qualify partner candidates meeting team's engagement bar
- Track revenue signal alignment and performance for all active partner engagements and surface risks to leadership
- Manage team portfolio of AI agent products from development through production launch
- Define program milestones, coordinate dependencies with stakeholder teams, AppSec, and ORR governance teams to ensure agents meet production readiness standards
- Monitor agent performance metrics (auto-approval rates, decision accuracy, processing volume) and drive continuous improvement through data-informed prioritization
- Collaborate across builders, APO Engineering, field teams to remove blockers and reduce execution risks
- Influence roadmap priorities and resource allocation decisions by synthesizing signals from partner engagements, agent metrics, and field feedback
- Write effective narratives (6-pagers, WBRs, status updates) and present to Directors and VPs, driving crisp decisions on program trade-offs and investment priorities
- Establish and maintain program mechanisms including sprint cadences, intake reviews, stakeholder syncs, and delivery retrospectives that keep the portfolio on track
About the team
We are a builder-first culture. The team builds and externalizes AI agents that make partners more capable and partner programs more efficient.
We operate as small, empowered PSA Pods that own delivery end-to-end. We don't wait for perfect requirements. We build, ship, measure, iterate. Our builders work across NAMER, APJ, and EMEA, are skilled in the latest agentic AI frameworks, and hold themselves to a high bar on everything they deliver.
If you thrive in fast-moving environments where you can see your work go live with real partners and impact , this is the team for you.
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Basic Qualifications
- 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
- 3+ years of working directly with engineering teams experience- Experience working with or evaluating AI systems
- Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 139,900.00 - 189,200.00 USD annually
USA, TX, Austin - 127,100.00 - 172,000.00 USD annually
USA, TX, Dallas - 127,100.00 - 172,000.00 USD annually
USA, WA, Seattle - 127,100.00 - 172,000.00 USD annually
About the company
amazon
Large Enterprise
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.