Account Manager (Japanese Speaker)

About the role

[We are ProtoPie]

Studio XID는 "디지털 제품의 인터렉션을 쉽고 효과적으로 전달한다"라는 목표를 가지고 ProtoPie(프로토파이) 및 관련 서비스를 제작하고 있습니다.

ProtoPie는 디자이너가 접근하기 쉬운 개념 모델을 가지고 있어 코딩 없이도 빠르고 정교한 프로토타입을 만들 수 있습니다. 디자이너의 아이디어를 실제로 만들어주고, 보다 효율적인 커뮤니케이션을 가능하게 하는 비전을 가진 제품 입니다. 2022년 Design Tools Survey에서 Advanced Prototyping 부문 1위로 선정되었습니다.

Google, Meta, Microsoft, BMW, Daimler, Line, Toss, Kakao, Amazon 등 전 세계 130여개 국가의 디자이너들이 실무에서 ProtoPie를 사용하고 있습니다.

What you'll do

[Role summary]

This role is responsible for driving the growth and success of the company's business in Japan by managing enterprise customer relationships, leading renewals and expansion. The position works cross-functionally with Product, Marketing, and Sales teams to deliver localized solutions, accelerate revenue growth, and ensure a high level of customer success while navigating the unique needs of the Japanese market.

[Responsibilities]

Drive renewals and manage our Japanese accounts including reseller partners.
Drive revenue growth through acquisition and expansion of enterprise customers.
Collaborate with Product, Marketing, and Sales teams to localize offerings and support customer needs.
Ensure compliance with local regulations and business requirements.

Requirements

[Qualifications]

Must
5+ years of experience in the IT / SI / SaaS industry, with a strong understanding of enterprise sales landscapes in Japan
Native Japanese speaker with fluent Korean OR English proficiency
Able to clearly communicate in English for collaboration within the company
Strong commercial mindset with demonstrated results in revenue growth and customer development
Entrepreneurial mindset, comfort working in fast-growing and evolving environments
Willingness and ability to travel abroad frequently for business

Preferred qualifications

Plus
Experience in early-stage business setups or startup environments
Existing network with enterprise or strategic customers in technology sectors

Benefits

1. Welcome Awards
For new joiners, we support KRW 1,000,000 for buying personal peripherals and items for better work efficiency.
• Desk, Chair, Tablet PC, Mobile, Smartwatch, etc.

2. Education Benefits
• We believe that members’ growth and happiness lead to the team’s growth. We support members in buying books and taking classes they want: language, instrument, anything you want to learn.

3. Healthcare Benefits
• We understand that our people can bring their best selves to work when they and their families are taken care of.
- Medical check-ups, Gym, Physical activities, Vision care, Medical treatment(pets included)

4. Internet & Communication Benefits
• We support internet and mobile expenses to enrich our working environment.

5. Congratulations & Condolences
• We support members’ life events both in joy and in sorrow.


[ How We Work ]

Team ProtoPie Works with 5 Company Values

1. Autonomy & Responsibility
• We respect everyone’s autonomy while taking responsibility for freedom and for judgment between right and wrong for the company.

2. Communication & Trust
• We share information, communicate transparently, and build trust with our colleagues and customers.

3. Integrity
• We draw a line between personal and professional lives and work with high moral standards.

4. Global Citizenship
• We respect each cultural trait and always consider the global market in work.

5. Team Player
• We collaborate with colleagues, help others actively, and respect others' professionalism and authority.


[ Working Arrangement ]

• 10 AM to 7 PM KST
• Full-time position (during the first 3 months—the probation period, the employee will receive 100% of their salary).
• Our office: Gangnam, Seoul, South Korea

Hiring process

[Hiring Process]
• 서류 전형 ＞ 1st Interview (대면인터뷰) ＞ 2nd Interview (대면인터뷰) ＞ Reference check (Specter) ＞ 입사
• 지원시 직무와 무관한 신체적 조건, 혼인여부, 가족관계, 출신지역 등의 개인정보는 이력서에서 제외해주시기 바랍니다.
• 지원일로부터 14일내 서류전형에 대한 결과를 안내드립니다.
• 채용 포지션에 따라 인터뷰 전형은 일부 변동이 있을 수 있습니다.
• 레주메 및 포트폴리오에 허위사실이 있을 경우, 합격이 취소됩니다.