Account Director, Digital Native

About the role

OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.

What you'll do

• Manage a ~dozen key accounts, developing and executing strategies for a comprehensive account plan
• Lead enterprise prospects' journeys from consideration to successful deployment
• Partner with solutions and research engineering to build and execute complex customer programs and projects
• Own a consumption revenue target
• Manage consumption revenue forecasts
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders
• Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
• Support the recruitment and onboarding of other teammates
• Support the development of company culture

Requirements

• 7+ years selling platform-as-a-service and/or software-as-a-service
• Achieving revenue targets ＞$1M per year for more than 3 years
• Designing and executing complex deal strategies
• Supporting the growth of fast-growing, high-performance companies
• Working directly with c-level executives
• Communicating technical concepts to customers and internal stakeholders
• Leading high-visibility customer events (CAB, conferences, product launches, etc.)
• Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence

Preferred qualifications

• Customer-centric mindset with ability to build strong relationships with executives across functions
• Passion or deep curiosity in artificial intelligence and AI deployment
• Builder mentality — excited to build strong systems and processes from the ground up
• Comfortable tackling new challenges and experimenting with bespoke, multidimensional solutions
• Strategic thinker with deep understanding of go-to-market best practices and long-term planning

Benefits

• Hybrid work model (3 days in the office per week)
• Relocation assistance to new employees