Role at a glance
- Job function
-
Accounting, Tax & Corporate Finance Accounting
- Salary
- Not Disclosed
- Location
- Ciudad De Mexico Distrito Federal Mexico
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- 1-3 years of relevant experience
- Education
- High School diploma or equivalent
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Role Summary
The Ops Support Specialist 4 provides day-to-day operations support for the Operations - Core Team, including records, account maintenance, imaging, account opening, and coordination with internal and external stakeholders. The role supports accounting and operational processes by maintaining documentation, resolving discrepancies, producing reports, and helping ensure compliance with established procedures and service levels.
What You'll Do
- Follow established procedures to complete complex assignments and resolve problems requiring investigation or research.
- Maintain records, documentation, account information, and supporting files.
- Register and validate daily accounting operations and perform bank and accounting reconciliations.
- Investigate and resolve pending items or differences.
- Generate operational reports and performance metrics.
- Support audits, service-level requirements, process improvement, and automation activities.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
1-3 years of relevant experience; experience in a business office or operational environment; proficient computer and math skills with complex databases and spreadsheets; technical and administrative expertise; attention to detail; knowledge of basic work-area activities, policies, and procedures; experience with bank reconciliations and accounting records; general accounting knowledge; intermediate or advanced Excel.
Original job description
Content provided by the employer
Original job description
Content provided by the employer
The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
- Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed
- Conduct basic analysis and research as well as workflow management
- Support an expansive array of products and services
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 1-3 years of relevant experience
- Experience working in a business office or operational environment
- Proficient computer and math skills with a focus on complex databases and spreadsheets
- Demonstrates technical and administrative expertise
- Consistently demonstrates attention to detail
- Demonstrated knowledge of activities, policies, and procedures of a basic work area
Education:
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Titulado o pasante en Contaduría o Administración
- Experiencia en:
- Conciliaciones bancarias.
- Registros contables y pólizas.
Conocimientos técnicos
- Contabilidad general.
- Excel intermedio o avanzado.
Responsabilidades principales
- Registrar y validar operaciones contables diarias.
- Realizar conciliaciones bancarias y contables.
- Investigar y resolver partidas pendientes o diferencias.
- Generar reportes operativos y métricas de desempeño.
- Mantener actualizados los expedientes y soportes documentales.
- Cumplir con los niveles de servicio (SLA) establecidos.
- Atender requerimientos de auditoría interna y externa.
- Identificar oportunidades de mejora y automatización de procesos.
Competencias
- Atención al detalle.
- Pensamiento analítico.
- Organización y administración del tiempo.
- Enfoque a resultados.
- Capacidad de trabajo bajo presión.
- Comunicación efectiva.
- Trabajo en equipo.
- Orientación al control y cumplimiento.
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Job Family Group:
Operations - Core------------------------------------------------------
Job Family:
Operations Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
About the company
Citi
Large Enterprise
Citi is a global financial services corporation that offers a wide range of financial products and services, including consumer banking, credit, investment banking, and wealth management. With a presence in nearly 100 countries, Citi serves millions of customers, from individuals and small businesses to large corporations and governments. The company is dedicated to innovation and sustainability, actively working to support economic growth while addressing environmental and social challenges. Citi’s commitment to providing exceptional service and fostering diverse talent makes it a prominent choice for students aspiring to build a career in finance and banking.