Role at a glance
- Job function
-
Software Engineering & IT DevOps & Site Reliability Engineering
- Salary
- Not Disclosed
- Location
- India, Indiana, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Education
- Bachelor’s Degree in Engineering from reputed college.
Spotted an issue?
We’ll check it against the original posting.
Role Summary
The Product Reliability Engineer provides infrastructure and application services that are secure, scalable, continuously available, and operated on software-defined infrastructures. The role supports Visa’s digital payments technology by improving reliability, developer productivity, monitoring, self-healing, automation, and operational stability.
What You'll Do
- Drive issue bridges, provide fixes, and follow production best practices.
- Support, troubleshoot, and analyze code across infrastructure, middleware, and continuous integration and delivery frameworks.
- Design, develop, and implement enterprise scalable features for developer productivity, environment monitoring, and self-healing.
- Investigate root causes of severe and systemic outages and identify corrective actions.
- Maintain live services by measuring and monitoring availability, latency, and overall system health.
- Scale systems through automation and improve reliability and velocity.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Bachelor’s Degree in Engineering; ability to debug, optimize code, and automate routine tasks; systematic problem-solving approach; effective communication and collaboration skills.
Required
- Bachelor’s Degree in Engineering
- Ability to debug, optimize code, and automate routine tasks
- Systematic problem-solving approach
- Effective communication skills
- Strong ability to collaborate
Preferred
- Stay on top of the open source technology and be ready to learn/adopt new technology continuously
- Discuss, collaborate and promote architectural best practices across technology organization
Original job description
Content provided by the employer
Original job description
Content provided by the employer
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Company Description:
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers. Visa is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. You're an Individual, We're the team. Together, let's transform the way the world pays.
Job Description:
For Visa to deliver on the vision of the best way to pay and be paid for everyone, everywhere, Product Reliability Engineer (PRE) must provide best-in-class infrastructure and applications services that are secure, scalable, continuously available, and run on software-defined infrastructures. As an Product Reliability Engineer, We're looking for engineers who bring fresh ideas from all areas, including distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day.
• The candidate will work as a technical expert to drive the issue bridges, provide fixes and follow the production best practices.
• Engage with cross-functional co-located teams in design, development and implementation of enterprise scalable features related to enabling higher developer productivity, environment monitoring and self-healing, and facilitate autonomous delivery teams.
• Support, troubleshoot and analyze code on all 3 layers of the stack related to infrastructure, middleware, and continuous integration and delivery frameworks.
• You will meet the strict OLA and SLA commitments and work closely with the internal teams to identify opportunities to improve and optimize the systems.
• You will support process improvements which guide the development, sustaining & support activities, will work cross functionally with other business departments to align activities and deliverables.
• Integrating Code Quality tools and Code Analysis tools into IDE’s.
• The candidate will demonstrate technology expertise and system knowledge to keep the system stable with zero impact to the business. Work with cross-functional co-located teams in design & development to enable higher productivity, environment monitoring and self-healing capability.
• Will be responsible for programming a feature and or a feature set that will enhance our availability, resilience and Security. You will establish foundation for future implementations and automation requirements in the environment.
• You will be primary in investigating root cause of severe and systemic outages & identify corrective actions.
• Troubleshoot and conduct root cause analysis to address and resolve issues and keep them from repeating.
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
• Will provide impact assessment and mitigation plan for changes going into the production environment and predication of successful rate of changes planned in the environment.
• Performing code and quality reviews, managing operations, triaging and fixing operational and application issues.
Qualifications
Basic Qualifications:
• Bachelor’s Degree in Engineering from reputed college.
• We are looking for a talented, technical, proactive, energetic, self-motivated and passionate person who embraces challenges and is a proven problem solver.
• Stay on top of the open source technology and be ready to learn/adopt new technology continuously.
• Discuss, collaborate and promote architectural best practices across technology organization.
• Be versatile, display leadership qualities and be enthusiastic to take on new problems across the track as we continue to push technology forward.
• The ability to tackle challenges and address problems head-on.
• Strong ability to collaborate.
• Highly driven, inventive and results oriented.
• Be passionate to work on cool technologies.
• Ability to debug, optimize code, and automate routine tasks.
• Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
About the company
Visa
Large Enterprise
Visa is a global leader in digital payments, facilitating transactions between consumers, merchants, and financial institutions across more than 200 countries. Through its extensive network, Visa provides secure and reliable payment solutions that empower businesses and individuals to transact seamlessly anywhere in the world. With a strong focus on innovation, Visa continues to develop cutting-edge technologies that enhance the user experience and promote financial inclusion. As a trusted partner in the payments ecosystem, Visa plays a crucial role in driving economic growth and enabling commerce on a global scale.