DE033546-HR Service Delivery Manager (TMS)

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: HR Service Delivery Manager WORK SETUP: RTO OVERALL PURPOSE: RESPONSIBILITIES: Incumbent is responsible to lead HR Operations. These core delivery areas are: HR Operations - Talent acquisition HR Operations - Workforce Administration HR Operations - Overall Hire to retire OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Weekends Off Project/Team Location: Quezon City, Cyberpark Tower 1

SKILLS AND QUALIFICATIONS: Incumbent must have solid experience in running HR Operations for multiple Geographies Exposure to North Americas HR Operations is preferred Should be proficient in understanding various facets of Hire to retire journey Incumbent should have exposure Experience in managing HR Operations for an employee base of > 1,000 Should have led a team of more than 20 employees in a complex Operations environment Should have good experience in managing, running and instituting HR Controls and mitigating Risk in large set up Should be abreast with latest technology in the HR Operations space and should be able to roll out automation as required by the operations Should know concepts of Operations excellence (or any other quality management tools) KEY QUALIFICATIONS/SKILLS • Standard HR Service Delivery Exec Profile • 15 years+ industry experience • 8 years+ supervisory experience • No Domain Open to undergraduates with relevant experience Bachelor’s Degree or equivalent work experience, preferably with a focus in Human Resources Management or Business Management Domain Skills/Experience (Only if applicable) Requirement (Preferred/Required) Operational Excellence Stakeholder Management People Management Leading with Data & Insights Talent Management Advocate & Influence staffing best practice

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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