Enterprise Architect, Americas Markets & Industries Office of the CTO

The Enterprise Architect joins the Americas Markets and Industries Office of the CTO to work directly with Microsoft's most strategic customers. You will partner with senior technology leaders to shape the technical strategy behind their most ambitious cloud and AI initiatives, translating business objectives into strategies and patterns that deliver measurable outcomes at enterprise scale. You will engage across a broad range of technologies, solve complex business and technical challenges, and help customers accelerate innovation while building secure, resilient, and scalable platforms. 

As a trusted advisor, you will work closely with customer executives, architects, engineers, and Microsoft account teams to guide technology decisions, remove obstacles, and drive successful adoption of Microsoft's platform capabilities. You will provide technical leadership throughout the customer journey, share best practices across the field, mentor technical communities, and help raise the quality and consistency of Microsoft's engagements across the division. 

As part of the Office of the CTO, you will help connect customer needs, industry trends, and real-world implementation experience back into Microsoft. You will collaborate with engineering, product, and field teams to ensure customer feedback influences our products and strategy. We value curiosity, collaboration, technical excellence, customer obsession, and a growth mindset, and we're looking for a leader who can navigate ambiguity, build trusted relationships, and create meaningful impact for customers and Microsoft alike.

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years of experience in technical program or product management, coding, or software development and delivery work, OR equivalent experience. 

• 3+ years of customer-facing experience. 

Preferred/Additional Qualifications

• Bachelor's Degree AND 12+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.
  8+ years of experience managing cross-functional and/or cross-team projects.
  1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).

• Hands-on experience with complex production applications that use Azure, AWS, GCP, and large-scale on-premises deployments, with a focus on one or more of the following: designing and implementing production cloud data estates; developing and implementing production AI applications from first hypothesis to production; or network and application security at cloud scale. 

• Demonstrated success leading complex, cross-functional programs spanning multiple business units or teams in ambiguous, fast-paced environments, bringing structure to undefined problems and driving results through influence rather than direct authority. 

• Experience supporting or presenting in executive briefings, such as Executive Briefing Center sessions, with a proven ability to communicate complex technical concepts to executive audiences. 

• Strong public speaking skills, with comfort presenting to senior executives, large audiences, and diverse technical and business stakeholders.