Technical Sales Specialist – Inorganic Spectroscopy [ICP-OES & ICP-MS]

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Position Summary:

The Technical Sales Specialist (TSS) is a key commercial role within the Chromatography and Mass Spectrometry Division (CMD) of Thermo Fisher Scientific. The territory covers markets throughout the Western United States and the Western Canadian provinces.  This is a technology focused role with the primary responsibility for selling and supporting within CMD. In line with the strategic objectives of CMD, the purpose of this role is to enhance the business potential through increased sustained revenue growth of our instrument and consumables portfolio in the respective product lines. In addition to demonstrating expertise in their assigned technology, the individual supports the sales colleagues by selling the product portfolio within group in new and existing accounts. The TSS elevates the customer’s curiosity about the products and drives the Thermo Fisher Scientific value proposition from sample to knowledge. The TSS will act from the prospecting phase up to the closing phase of the deal.

Key responsibilities:

Selling Agility

• Identifies and prioritizes new client opportunities and sales potential for the respective product lines with the result of growing business
• Supports Account Managers to uncover new potential opportunities within this market and customer segment with a view to enhance allegiance and sales revenue for Thermo Fisher Scientific
• Has the ability to grow in role to develop trusted and valued relationships with customers.
• Supports Account Managers with execution. Acts as trusted advisor within an account and provides technical knowledge for the product line and brings in technical support as needed to advance the solution process

Results Leadership

• Shares the voice of customer towards the Business Unit. Also attends technical visits to Business Unit, manufacturing, R&D sites, and Demo centers with customers; Supports New Product Introduction (NPI) prospects within territory to improve adoption rates and revenue return
• Supports the sales funnel and joins forecast calls in collaboration with the country leads and their sales teams.
• Uses Thermo Fisher Scientific’s sales tools to efficiently handle the accounts, opportunities, pipelines and forecast in an accurate and timely manner
• Maintains awareness of competitor and industry activity

Technical Knowledge

• Works in partnership and coordination with sales-/ field application-/ lab application/ and IES specialists (as well as any other internal partner) to provide technical expertise
• Provides product positioning training to country sales teams to improve confidence in selling to customers in the respective product lines.
• Maintains and improves technical knowledge on assigned product lines, company literature; Positively always represent Thermo Fisher Scientific throughout customer locations
• Demonstrates strong technical knowledge of ICP-OES and ICP-MS instrumentation, workflows, and applications, with the ability to engage scientists in detailed technical discussions.
• Understands key components and operating principles of ICP-OES and ICP-MS systems, including sample introduction, nebulization and spray chambers, plasma generation and ionization, optical emission and mass analysis, detection systems, data acquisition, and analytical workflows.
• Consults with customers on analytical challenges including method development, method optimization, sensitivity, selectivity, throughput, sample preparation, and workflow efficiency.
• Effectively communicates technical differentiation and competitive positioning of ICP-OES and ICP-MS solutions.

Minimum Requirements/Qualifications:

• 5+ years of experience with analytical instrumentation, including technical sales, applications, laboratory, product, or related customer-facing experience. Demonstrated experience with ICP-OES and/or ICP-MS instrumentation is strongly preferred.
• Bachelor’s degree in chemistry, analytical chemistry, biochemistry, environmental science, forensic science, or a related scientific discipline required; advanced degree preferred.
• Hands-on experience with ICP-OES and ICP-MS instrumentation, applications, method development, or troubleshooting is strongly preferred.
• Technical sales experience in analytical instrumentation is preferred; candidates with deep ICP-OES and ICP-MS applications expertise and demonstrated commercial/customer-facing aptitude will also be considered.

• Strong market knowledge and business insight of industry sector, markets and key trends preferred
• Experience in conducting seminars and presentations.
• Commercial mentality, strongly motivated by desire to win new business, with validated steadfast pursuit of opportunities
• Strong interpersonal, oral and written communication, and presentation skills
• Fluent in English and other languages as need in the assigned region
• Demonstrated commercial excellence working in matrix environment
• Ability to explain and sell the technical aspects of Thermo Fisher Scientific’s scientific product portfolio
• Ability to travel to customer locations up to 80% including overnight travel
• Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement
• 75% plus travel

Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 150,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards