Software Development Engineer, Amazon Fulfillment Technologies (AFT) - Platform Engineering & Services

What if every team at Amazon Fulfillment could build their own AI agent — one that already knows their systems, their data, and their processes — without writing model code? That's what we're building.

We're the team behind IRIS AI Studio, a self-service platform where engineering teams across Amazon's fulfillment network create, deploy, and operate custom AI agents. Teams connect their knowledge and tools, and walk away with a production-grade agent that can investigate incidents, answer domain-specific questions, and take real action — all through a no-code experience.

What makes this role different:

You're not building one AI product. You're building the platform that lets hundreds of teams build their own. You'll navigate the classic platform challenge: making something flexible enough for advanced use cases while keeping it simple enough for anyone to use. And unlike most AI platforms, yours operates in a world with physical consequences — when an agent gets it right, a facility avoids downtime; when it gets it wrong, packages don't move.

You'll work across the full stack — from the studio experience where agents are assembled, to the runtime infrastructure that keeps them reliable, to the integrations that connect agents to real operational systems. You'll own problems end-to-end, from design through production, and your work will shape how Amazon Fulfillment adopts AI across its global operations.

Basic Qualifications

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 1+ years of software development engineer or related occupational experience
- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- 1+ years of Object Oriented Design experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Experience programming with at least one software programming language

Preferred Qualifications

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 143,700.00 - 194,400.00 USD annually