Sr UX Designer, Amazon Health Services, HST

Are you passionate about shaping the future of healthcare through innovative design? Amazon Health is seeking a customer-obsessed Senior UX Designer to join our team and reimagine the future of healthcare delivery. You'll create transformative digital experiences making health management more accessible, connected, and effective. We're looking for a designer who can simplify complex healthcare workflows while building experiences that empower better health outcomes.

Key job responsibilities
• Lead the end-to-end design process for complex user experiences, from strategy to execution
• Demonstrated ability to transform complex challenges into structured, scalable design solutions through systematic thinking.
• Delivers innovative ideas that simplify complex healthcare challenges into impactful solutions.
• Create visually compelling, on-brand design solutions and works with product and tech partners to deliver
• Conduct in-depth usability testing and leverage analytics to inform design decisions and measure the success of UX innovations.
• Create comprehensive design artifacts including user journeys, information architecture, wireframes, and high-fidelity interactive prototypes.
• Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.
• Champion a user-centered design approach throughout the organization, advocating for user needs and elevating the overall quality of design.
• Mentor junior designers, fostering a culture of design excellence and continuous learning.
• Contribute to the development and maintenance of our design system and UI library, ensuring consistency and scalability across products.
• Lead the strategic integration of AI-driven methodologies into the design process while architecting user-centric solutions for AI-native products and features.


A day in the life
As a Senior UX Designer at Amazon Health, you'll tackle some of our most complex customer problems. You're expected to think like an owner and raise the bar for customer experience. Your day might be involve collaborating with UX Researchers on a new study, brainstorming innovative solutions with Product Managers, or presenting your latest designs to senior leadership. You'll use your organizational and communication skills to bring clarity to ambiguous situations, working strategically with team members across the organization.

About the team
You'll join a dynamic, growing team of UX practitioners who support each other's development. We offer mentorship, autonomy, and opportunities to contribute to our supportive culture. Our mission is to improve health outcomes by making it dramatically easier for anyone to find, choose, afford, and engage with quality healthcare products and services. This is an exciting opportunity to make a significant impact on global healthcare through innovative design. If you're ready to tackle complex challenges and shape the future of health experiences, we want to hear from you.

Basic Qualifications

- 7+ years of design experience
- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
- Knowledge of usability principles and techniques
- Knowledge of best practices for information architecture and design

Preferred Qualifications

- Experience with AI/ML technologies
- Experience working in a collaborative team environment to deliver high-quality design solutions
- Experience in visual design expertise with ability to produce fresh, simple, elegant and exceedingly usable layouts and interactions and iconography
- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps
- Knowledge of best practices for information architecture and interaction design, user-centered design process
- Experience working in a fast-paced and ambiguous environment, or experience in finance roles
- Experience relying on analytics and data to cultivate deep customer empathy, shape product decisions and track effectiveness of change

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 137,800.00 - 186,400.00 USD annually