Salesforce Innovation Center Associate Analyst

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Department Description

We bring C-suite customers and Salesforce experts together in strategic conversations to understand challenges, achieve customer outcomes, and accelerate growth. We create a shared vision for the future and establish the partnership needed to get there.

About the Role

The SIC Associate Analyst is a key member of the Salesforce Innovation Center HQ team, responsible for delivering exceptional executive customer engagements at our San Francisco center. This role partners with a SIC Strategist on all experiential and logistical support for Strategic Engagements. This is an ideal role for someone who loves being at the center of the action, takes pride in flawless execution, and is excited to grow within an elite executive engagement team.

Key Responsibilities

Strategic Engagement Support (in partnership with a SIC Strategist)

• Coordinate all experiential and logistical elements for assigned Strategic Engagements, including customer check-in, room setup, catering, space management, and day-of logistics
• Ensure every in-center experience reflects the Salesforce brand standard and creates a memorable, polished impression for C-suite customers
• Serve as the on-site point of contact for experience operations, proactively anticipating and resolving any day-of needs
• Partner with the SIC Strategist throughout the briefing lifecycle to ensure seamless alignment between strategic content and in-room experience

Program Operations

• Track and input data for team metrics and program reporting
• Contribute to team process improvements and operational initiatives
• Collaborate cross-functionally with partner teams as needed
• Work independently, escalating complex decisions as needed

What We're Looking For

Required

• 2+ years of relevant professional experience in event coordination, executive programs, customer-facing roles, or operations
• Strong written and verbal communication skills with a polished, professional presence
• Exceptional organizational skills and high attention to detail
• Ability to juggle multiple workstreams and adapt quickly in a fast-moving environment
• Collaborative mindset and genuine passion for delivering exceptional customer experiences

Preferred

• Knowledge of Salesforce's platform and product portfolio
• Familiarity with AI tools or interest in building AI-enabled workflows
• Experience in a customer briefing center, executive engagement program, or similar environment
• Familiarity with sales processes and go-to-market motions

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $61,500 - $93,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $73,900 - $101,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.