Process & Systems Lead, WWPS Central Sales Planning

The Planning Systems & Process Lead serves as the owner of the horizontal planning capabilities that span the WWPS Central Sales Planning team. This role connects customer feedback across interconnected programs, identifying where the The Planning Systems & Process Lead serves as the owner of the horizontal planning capabilities that span the central sales planning team. This role sits across the planning leads rather than within a single business area, connecting feedback end to end, identifying where the same problem shows up in more than one place, and turning that into a single scalable solution rather than one-off fixes. It combines deep process and tooling expertise with program management discipline to drive high-impact, cross-cutting initiatives from idea through delivery and adoption.

This role is responsible for owning the planning processes and the tooling that supports them, translating recurring themes and field pain points into scalable solutions, and pulling and analyzing back-end data to surface insight and quantify impact. It also drives the program documentation, knowledge-base development, and enablement content that the central team and field rely on to execute. The candidate should know sales planning process and tooling end to end, speak fluently to both process and systems, partner across central planning, field, and adjacent operations teams to move initiatives through to completion, and be well versed in internal and AI tools to ensure deliverables can be augmented, automated, and scaled as appropriate.

Key job responsibilities
Own the horizontal planning capabilities that span across the team's planning leads, connecting feedback end to end rather than owning a single business area
Identify recurring themes and pain points that surface across multiple planning areas and translate them into single, scalable solutions rather than one-off fixes
Own the end-to-end planning processes and the tooling that supports them
Serve as a fluent point of contact on both process and systems, able to speak to how the planning cycle works end to end and how the supporting tools behave
Pull and analyze back-end data to surface insight, quantify impact, and inform solution design
Design and drive scalable solutions that support the central planning team and the field
Drive program documentation, knowledge-base/wiki development, and enablement content that the field relies on to execute
Manage cross-functional initiatives from idea through delivery and adoption, including communications, follow-ups, and tracking
Partner across central planning, field teams, and adjacent operations and tooling teams to move initiatives through to completion
Leverage internal and AI tools to augment, automate, and scale deliverables

About the team
About AWS
Diverse Experiences
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Basic Qualifications

- 10+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 147,300.00 - 199,300.00 USD annually