Software Development Manager, Luna

The Luna Streaming Instance Provisioning Service (SIPS) team is looking for a Software Development Manager to lead a team of engineers responsible for the critical control-plane systems that power Amazon's cloud gaming platform. SIPS sits at the heart of the game streaming stack, owning streaming capacity and infrastructure, customer routing, session management, and queuing systems that work together to connect customers to the right streaming resources with high availability and low latency.

As the Software Development Manager for SIPS, you will own the technical direction, execution, and operational excellence of large-scale distributed systems responsible for managing the end-to-end streaming session lifecycle. This includes determining where customer sessions should be routed, allocating and managing GPU-based compute capacity across AWS regions, orchestrating streaming sessions, and managing customer queues when capacity is constrained.

You will lead the evolution of intelligent routing and capacity management systems that make real-time decisions based on customer location, latency, capacity availability, game requirements, infrastructure health, and other signals. You will also drive improvements to session management and queuing mechanisms to provide a reliable customer experience during both normal operations and periods of high demand.

The team operates large-scale GPU-based EC2 fleets across multiple AWS regions and plays a critical role in major game and product launches. You will partner closely with senior engineers and teams across Streaming, Game Publishing, AWS infrastructure, and EC2 to anticipate demand, improve fleet utilization, address infrastructure constraints, and ensure the platform can scale reliably as the business grows.

This role provides an opportunity to solve challenging distributed-systems problems across routing, scheduling, capacity management, session orchestration, queuing, resiliency, and infrastructure automation. You will define the long-term technical roadmap for these systems while driving improvements in availability, scalability, operational efficiency, and infrastructure cost.

As a people leader, you will hire, develop, and mentor engineers, establish strong engineering and operational practices, and create clear ownership across the team's services. The ideal candidate combines strong people leadership with a solid technical background in distributed systems, cloud infrastructure, large-scale scheduling or routing systems, and highly available customer-facing services.

Key job responsibilities
- Lead the SIPS engineering team responsible for critical streaming control-plane systems, including customer routing, session management, queuing, capacity management, and fleet infrastructure.
- Own the technical vision, architecture, roadmap, and execution for highly available distributed systems supporting large-scale game streaming workloads.
- Drive intelligent routing and session placement strategies using customer latency, capacity availability, game requirements, and infrastructure health to deliver a reliable and low-latency streaming experience.
- Own session lifecycle and queuing systems, ensuring the platform scales effectively during demand spikes, capacity constraints, infrastructure failures, and major game launches.
- Drive capacity planning, provisioning, allocation, and fleet utilization across GPU-based EC2 infrastructure while balancing customer experience, availability, and infrastructure cost.
- Improve platform scalability, resiliency, automation, observability, and operational excellence, reducing manual operations and preventing recurring customer-impacting issues.
- Partner with Streaming, Game Publishing, Product, EC2, and other AWS infrastructure teams to deliver cross-organizational initiatives and ensure capacity and infrastructure readiness for major launches.
- Establish mechanisms and metrics for availability, latency, queue experience, capacity readiness, utilization, and operational health.
- Hire, mentor, and develop engineers, establish clear ownership and strong engineering practices, and build a high-performing team capable of solving complex distributed systems and infrastructure challenges.

About the team
SIPS is a 9-member engineering team responsible for core control-plane systems that power Amazon's cloud gaming platform. The team owns customer routing, session management, queuing, capacity management, and fleet infrastructure, enabling reliable and low-latency game streaming at scale. We solve complex distributed systems and infrastructure challenges across scalability, availability, capacity efficiency, and cost optimization. SIPS works closely with Streaming, Game Publishing, Product, EC2, and other AWS infrastructure teams to support major launches and continuously improve the customer streaming experience.

Basic Qualifications

- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred Qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Irvine - 184,900.00 - 250,200.00 USD annually
USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually