Role at a glance
- Salary
- Not Disclosed
- Location
- Seattle, Washington, United States Jersey City, New Jersey, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Education
- Bachelor's
Spotted an issue?
We’ll check it against the original posting.
Qualifications
Required
- 10+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience working within a high-growth, technology company
Preferred
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
About the role
Original posting provided by amazon
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Sales (AGS) team interacts with leading companies and believes that world-class support is critical to customer success.
The NAMER Global Sales Strategy & Operations team is seeking a driven, experienced, and strategically minded Field Sales Operations Lead for the US Specialist organization. Area Specialists engage directly with assigned customers in partnership with Field Sales teams to provide subject matter expertise critical to advancing and launching opportunities. Area Specialists are part of the Account Teams for account planning, opportunity identification and pursuit (including RFP/RFIs, architecture development), closing deals, and shepherding wins to post-sales teams. Acting as the front-line touch point for Specialist customer engagement, Area Specialists provide data and anecdotes on what is working and what is not back into Worldwide and Service teams.
The FSO Lead for NAMER Specialist Sales will serve as the dedicated operational partner to Service Domain Sales leaders within the NAMER Specialist organization, going deep into domain-specific business operations across all US industries. While Division FSOs support horizontal sales execution across their assigned division, this role is embedded in the domain motion itself, owning the operational mechanisms, goal interlock processes, and performance cadences that are unique to Specialist domains within the Sales organization. This is a forward-looking, tech-enabled operations role that goes beyond pipeline tracking and represents a strategic investment in the operational health of the domain business, ensuring that domain sales leaders can execute with rigor, scale effectively, and maximize revenue potential across their coverage areas.
This candidate will own domain-level business review cycles, drive domain pipeline inspection, manage goal interlock and tracking across annual and in-year planning cycles, and deliver standardized reporting that enables data-driven decision-making at the domain level. This role will work closely with Leaders within the Specialist Sales organization to surface performance trends, resolve execution gaps, and scale domain operations through AI-powered tools and automation. The ideal candidate brings strong business and financial acumen, deep sales operations expertise, and the ability to translate domain-level field signals into clear, actionable insights for both domain and senior leadership.
This position works with multiple stakeholders across the Specialist organization, including Domain STLs, Division FSOs, Specialist Sales leadership, Finance, Marketing, Business Development, Professional Services, and Worldwide Specialist teams. The candidate must communicate effectively across technical and non-technical business units and translate complex domain data into crisp narratives for executive audiences.
The candidate will play a key role in defining processes for domain-level territory planning, goal planning, pipeline management, and revenue tracking. A successful candidate demonstrates a proven work ethic that drives results, is willing to "roll up their sleeves" in a hands-on, matrixed environment, and actively embraces AI and automation as tools to work smarter and move faster.
Key job responsibilities
• Serve as strategic operations partner to Domain STLs and Specialist Sales leadership, driving domain-level operational rigor and enabling leaders to focus on customer engagement and revenue generation
• Own domain business review cadences including Weekly Business Reviews (WBRs), Monthly Business Reviews (MBRs), and services-focused mechanisms; develop scalable, standardized templates and ensure high-quality executive presentations
• Drive domain-level pipeline inspection and growth strategies, identifying and resolving stalled opportunities to maximize domain revenue potential
• Own domain goal interlock and tracking processes across annual planning cycles and in-year adjustments; ensure domain targets are clearly defined, cascaded, and consistently measured
• Develop and maintain standardized domain-level reporting and dashboards that support data-driven decision-making for senior and domain leadership
• Identify and adopt AI-powered tools and automation capabilities to streamline domain operational workflows, accelerate business cadences, and deliver higher-quality insights with greater speed and less manual effort
• Demonstrate proficiency with and curiosity about productivity and AI-powered tools used across the organization, including Excel, RowZero, Amazon QuickSuite, NarrateAI, InstructAI, Smartsheet, SIFT, and Salesforce, to accelerate workflows and surface insights at speed and scale
• Support domain-level coverage model design, territory alignment, and compensation plan execution within the Specialist Sales organization
• Work cross-functionally with Sales, Finance, HR, Marketing, Business Development, Professional Services, Partner teams, and Worldwide Specialist counterparts to align and execute domain operational priorities
• Partner with Division-aligned FSOs to coordinate between domain and division-level operational priorities, ensuring consistency and reducing duplication
• Identify reporting gaps and process deficiencies within the domain motion, driving timely resolution and continuous improvement
• Develop routine and ad-hoc analytic reports for senior management on domain performance, pipeline health, and progress against goals
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience working within a high-growth, technology company
- Experience presenting to senior leadership
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, IL, Chicago - 133,900.00 - 181,200.00 USD annually
USA, NJ, Jersey City - 147,300.00 - 199,300.00 USD annually
USA, NY, New York - 147,300.00 - 199,300.00 USD annually
USA, VA, Arlington - 133,900.00 - 181,200.00 USD annually
USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually
The NAMER Global Sales Strategy & Operations team is seeking a driven, experienced, and strategically minded Field Sales Operations Lead for the US Specialist organization. Area Specialists engage directly with assigned customers in partnership with Field Sales teams to provide subject matter expertise critical to advancing and launching opportunities. Area Specialists are part of the Account Teams for account planning, opportunity identification and pursuit (including RFP/RFIs, architecture development), closing deals, and shepherding wins to post-sales teams. Acting as the front-line touch point for Specialist customer engagement, Area Specialists provide data and anecdotes on what is working and what is not back into Worldwide and Service teams.
The FSO Lead for NAMER Specialist Sales will serve as the dedicated operational partner to Service Domain Sales leaders within the NAMER Specialist organization, going deep into domain-specific business operations across all US industries. While Division FSOs support horizontal sales execution across their assigned division, this role is embedded in the domain motion itself, owning the operational mechanisms, goal interlock processes, and performance cadences that are unique to Specialist domains within the Sales organization. This is a forward-looking, tech-enabled operations role that goes beyond pipeline tracking and represents a strategic investment in the operational health of the domain business, ensuring that domain sales leaders can execute with rigor, scale effectively, and maximize revenue potential across their coverage areas.
This candidate will own domain-level business review cycles, drive domain pipeline inspection, manage goal interlock and tracking across annual and in-year planning cycles, and deliver standardized reporting that enables data-driven decision-making at the domain level. This role will work closely with Leaders within the Specialist Sales organization to surface performance trends, resolve execution gaps, and scale domain operations through AI-powered tools and automation. The ideal candidate brings strong business and financial acumen, deep sales operations expertise, and the ability to translate domain-level field signals into clear, actionable insights for both domain and senior leadership.
This position works with multiple stakeholders across the Specialist organization, including Domain STLs, Division FSOs, Specialist Sales leadership, Finance, Marketing, Business Development, Professional Services, and Worldwide Specialist teams. The candidate must communicate effectively across technical and non-technical business units and translate complex domain data into crisp narratives for executive audiences.
The candidate will play a key role in defining processes for domain-level territory planning, goal planning, pipeline management, and revenue tracking. A successful candidate demonstrates a proven work ethic that drives results, is willing to "roll up their sleeves" in a hands-on, matrixed environment, and actively embraces AI and automation as tools to work smarter and move faster.
Key job responsibilities
• Serve as strategic operations partner to Domain STLs and Specialist Sales leadership, driving domain-level operational rigor and enabling leaders to focus on customer engagement and revenue generation
• Own domain business review cadences including Weekly Business Reviews (WBRs), Monthly Business Reviews (MBRs), and services-focused mechanisms; develop scalable, standardized templates and ensure high-quality executive presentations
• Drive domain-level pipeline inspection and growth strategies, identifying and resolving stalled opportunities to maximize domain revenue potential
• Own domain goal interlock and tracking processes across annual planning cycles and in-year adjustments; ensure domain targets are clearly defined, cascaded, and consistently measured
• Develop and maintain standardized domain-level reporting and dashboards that support data-driven decision-making for senior and domain leadership
• Identify and adopt AI-powered tools and automation capabilities to streamline domain operational workflows, accelerate business cadences, and deliver higher-quality insights with greater speed and less manual effort
• Demonstrate proficiency with and curiosity about productivity and AI-powered tools used across the organization, including Excel, RowZero, Amazon QuickSuite, NarrateAI, InstructAI, Smartsheet, SIFT, and Salesforce, to accelerate workflows and surface insights at speed and scale
• Support domain-level coverage model design, territory alignment, and compensation plan execution within the Specialist Sales organization
• Work cross-functionally with Sales, Finance, HR, Marketing, Business Development, Professional Services, Partner teams, and Worldwide Specialist counterparts to align and execute domain operational priorities
• Partner with Division-aligned FSOs to coordinate between domain and division-level operational priorities, ensuring consistency and reducing duplication
• Identify reporting gaps and process deficiencies within the domain motion, driving timely resolution and continuous improvement
• Develop routine and ad-hoc analytic reports for senior management on domain performance, pipeline health, and progress against goals
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications
- 10+ years of Microsoft Excel experience- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience working within a high-growth, technology company
Preferred Qualifications
- Experience using Salesforce (or other CRM tool) or BI tools- Experience presenting to senior leadership
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IL, Chicago - 133,900.00 - 181,200.00 USD annually
USA, NJ, Jersey City - 147,300.00 - 199,300.00 USD annually
USA, NY, New York - 147,300.00 - 199,300.00 USD annually
USA, VA, Arlington - 133,900.00 - 181,200.00 USD annually
USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually
About the company
amazon
Large Enterprise
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.