Senior Manager, Product Management (External Services), AWS Identity & Secrets

Every application has to answer two questions before it can do anything: who are you, and what's the secret that proves it? You'll shape how AWS customers answer both — at a scale measured in hundreds of millions of monthly active users.

We're looking for a Senior Product Management leader to set the direction for two of AWS's most foundational security services — Amazon Cognito (customer identity and authentication) and AWS Secrets Manager (managing the secrets and credentials applications rely on) — and to build the team behind them. Each service has its own customers, its own roadmap, and its own reason to exist. Your job is to lead the product team across both, sharpen the strategy for each, and find the places where the two add up to more than the sum of their parts. You'll own the whole story — vision, roadmap, go-to-market, and pricing — and you'll ground your calls in data, not opinions. It's a high-visibility role: the roadmap you own gets reviewed by AWS's most senior leaders, and you'll be working at the center of how identity and secrets are evolving for the next generation of applications and AWS workload identity.

Key job responsibilities
- Set the multi-year vision and roadmap for Cognito and Secrets Manager — growing each as a first-class product, and spotting the bets that connect them.
- Lead, coach, and grow a team of product managers — set the bar for the craft, help people build their careers, and raise the ceiling on what the team can take on.
- Own go-to-market and pricing — partner with sales, marketing, and field teams on how you launch and drive adoption, and make the pricing calls that shape how customers buy and grow.
- Run the business by the numbers — decide which metrics matter, partner with your analytics and business intelligence team to build the reporting behind them, and let the data drive where you invest.
- Turn customer signal into the bets worth funding — figure out where the next wave of growth comes from, and make the case that gets it resourced.
- Translate what customers need into what engineering builds — write the narratives, requirements, and user stories that give the team an unambiguous target, and stay with it from idea to launch.
- Make the hard prioritization calls across a wide set of partners — engineering, security, field, and partner teams — clearing roadblocks and building the buy-in to move.
- Bring senior leaders along — earn agreement on the vision and the plan at the most senior levels, and never let leadership get surprised on risk.
- Stay close to the craft — this is a hands-on product leader, not a manager who's stepped away from the work. Expect to spend part of your time building product yourself.

A day in the life
You start the morning on a customer escalation about rotating secrets at scale, and turn it into a roadmap question your team digs into together. By the afternoon you're in an adoption dashboard with your analytics partner, deciding whether a recent pricing change is actually working — then pressure-testing the story with engineering before a leadership review. You're just as comfortable in the doc, in the data, and in the room.

About the team
We build the services that let applications answer two basic questions: who is this, and can I trust the secret that proves it? Amazon Cognito signs users in for developers worldwide, and AWS Secrets Manager protects the credentials their applications depend on — both at enormous scale.

We're a self-contained product team: product managers, engineers, a customer-facing solutions architect, and analytics partners, so an idea can travel from a customer's problem to a shipped feature without leaving the group. We start from customer signal, argue from data, and stay hands-on. Our ambition: make identity and secrets the secure, obvious default for every builder on AWS.

Basic Qualifications

- Bachelor's degree in Computer Science or a related field
- Experience in people management
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience overseeing roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product

Preferred Qualifications

- 8+ years of successful technology products work from ideation through launch experience
- Experience delivering technology products or services in a high growth environment
- Experience shaping business strategy for technical products or services for large enterprises or partners
- Experience with cloud native technologies
- Experience leading product development start to finish, including shipping customer-facing products, with the ability to drive prioritization consensus across business units and serve as an effective liaison between customers and engineering

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 199,200.00 - 269,500.00 USD annually