Critical Environment Support Assistant

Equipment and Systems Operations

• Supports senior colleagues as an assistant.
• Adds required data, documents changes and upkeep of procedures and building management systems.
• Participates in the creation of incident timelines/data, root-cause analyses, and/or action items following an abnormal condition as required.

Equipment and Systems Maintenance

• Provides maintenance assistance by prepping materials and performing administrative tasks as instructed.
• Prepares paperwork in support of maintenance planning scope.

Team Management Support (Onboarding/ Offboarding)

• Helps to provide onboarding support for new employees, vendors, and interns under the direction of senior team members (e.g., ordering new hire equipment, setting up workstations, distribution lists, security groups). 
• Creating and submitting requests for datacenter access using the Data Center Access Tool. 

Critical Environment Culture

• Support the development of Methods of Operating Procedure (MOPs) and Standard Operating Procedures (SOPs) by monitoring documents through approval workflows, reviewing and editing documents, and formatting into standard SOP/MOP templates.
• Assists in managing CE SharePoint site by helping create and move scope through workflows.
• Provides onsite team support and carries out tasks under direction of others.
• Learns to take accountability for their components of assigned project outcomes.
• Seeks to ask questions and share ideas related to projects.
• May travel up to 25%, typically domestically for training and/or supporting another site.
• May work 12-hour shifts, including shift assignments during non-standard business hours such as evenings, nights, weekends, and holidays

Project Ownership

• Provides onsite team support and carries out tasks under direction of others.
• Learns to take accountability for their components of assigned project outcomes.
• Seeks to ask questions and share ideas related to projects.

Other

• • Embody our culture and values

• High School Diploma, GED, or equivalent. 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. 
• This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship

• High School Diploma, GED, or equivalent AND 2+ years technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical) 
• Associate's degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 1+ year(s) technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical) OR equivalent experience.

Critical Environment Ops ATR-B - The typical base pay range for this role across the U.S. is USD $23.65 - $37.07 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $31.54 - $40.91 per hour.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.