Role at a glance
- Salary
- $86.1K – $169.8K/yr
- Location
- Redmond, Washington, United States Mountain View, California, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Education
- Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field
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Role Summary
The Digital Experience Manager will support the Cloud Computing and AI platform business within the Engines and Experiences customer experience team. The role develops web strategy, user journeys, and go-to-market motions while helping optimize global web properties to drive engagement, leads, and trials.
What You'll Do
- Develop and present strategies, marketing plans, and user journeys for key programs and experiences within the digital ecosystem.
- Lead marketing requirements and campaign initiatives for the cloud computing and AI platform portfolio.
- Incorporate customer insights and feedback into strategies supporting the end-to-end digital funnel.
- Use qualitative UX research and A/B testing to identify opportunities to improve the web direct channel experience.
- Collaborate with product marketing and engineering to obtain, clarify, and validate requirements for new features and capabilities.
- Lead reporting and analysis, monitor key metrics, and use customer and business data to inform plans and decision-making.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 1+ year(s) integrated marketing, event management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent experience.
Required
- Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field
- 1+ year(s) integrated marketing, event management, marketing strategy, business planning, marketing operations, or related work experience
- Equivalent experience
Preferred
- Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 3+ years integrated...
Original job description
Content provided by the employer
Original job description
Content provided by the employer
The Engines and Experiences customer experience team is looking for a Digital Experience Manager to help grow our Cloud Computing and AI platform business. This position will work closely with business stakeholders to help develop web strategy, user journeys, and go-to-market (GTM) motions for these sites.
OUR TEAM:
The team’s vision is to create high-quality websites that inform, educate, and support customers throughout their digital experience. Our charter is to manage, optimize, and test our worldwide web properties to drive engagement, leads, and trials. We are a fast-paced group focused on delivering results, simplifying processes, and fostering a collaborative and positive work environment. You will work across a variety of initiatives, helping inform decisions that impact customer experiences, acquisition funnels, and global web experiences.
Responsibilities
- Develop and present strategies, marketing plans, and user journeys for key programs and experiences within the digital ecosystem.
- Lead marketing requirements and campaign initiatives for the cloud computing and AI platform portfolio.
- Incorporate customer insights and feedback into strategies that support the end-to-end digital funnel.
- Contribute to the achievement of business objectives for web channels.
- Use qualitative UX research and A/B testing to identify opportunities to improve the web direct channel experience. Share insights to inform partners.
- Help ensure digital customer journeys support engagement from acquisition through sales and lead generation processes.
- Collaborate closely with product marketing and engineering to obtain, clarify, and validate requirements for new features and capabilities.
- Lead reporting and analysis in partnership with operations and engineering teams. Monitor and analyze key metrics on a regular basis. Use customer and business data to inform plans, activities, and decision-making.
- Lead global web requirements for marketing engagement and site implementation.
Qualifications
- Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 1+ year(s) integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent experience.
- Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 3+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent experience.
Integrated Marketing IC3 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
About the company
Microsoft
Large Enterprise
Microsoft is a global technology leader that empowers individuals and organizations to achieve more through innovative software, services, and devices. Founded in 1975, the company is best known for its flagship products like the Windows operating system and Microsoft Office suite. In addition to personal computing, Microsoft is a leader in cloud computing with its Azure platform, providing a range of solutions for businesses to enhance productivity and efficiency. With a strong commitment to sustainability and accessibility, Microsoft continues to drive technological advancements that shape the future of work and learning.
Microsoft is a global technology leader that empowers individuals and organizations to achieve more through innovative software, services, and devices. Founded in 1975, the company is best known for its flagship products like the Windows operating system and Microsoft Office suite. In addition to personal computing, Microsoft is a leader in cloud computing with its Azure platform, providing a range of solutions for businesses to enhance productivity and efficiency. With a strong commitment to sustainability and accessibility, Microsoft continues to drive technological advancements that shape the future of work and learning.