Role at a glance
- Salary
- Not Disclosed
- Location
- Hillsboro, Oregon, United States
- Work arrangement
- On-site
- Employment
- Full-time
- Experience
- 2+ years of experience working with server, storage, compute and network hardware.
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Role Summary
The Exceptional Data Center Technician is responsible for the health of SpaceXAI’s server and network infrastructure across its data centers, with a focus on mean time to detect and mean time to repair. The role supports hardware intake, repair, network infrastructure, inventory, and data center build-out operations.
What You'll Do
- Troubleshoot, monitor, diagnose, and repair servers.
- Rack and stack data center network equipment during build out.
- Maintain network infrastructure, including network gear swaps and troubleshooting and repairing optics and fiber links.
- Manage, respond to, and resolve cross-functional data center operations tickets via Jira.
- Create and maintain task documentation and standard operating procedures.
- Install racks, servers, and switches, including staging, cabling, powering up, and handing off hardware to the provisioning team.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
2+ years of experience working with server, storage, compute and network hardware; 2+ years of experience troubleshooting and repairing servers and networking infrastructure; 1+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment; Strong linux skills; Must be able to lift 75 lbs; Availability and willingness to work night shift (6:00 PM - 6:00 AM).
Required
- 2+ years of experience working with server, storage, compute and network hardware
- 2+ years of experience troubleshooting and repairing servers and networking infrastructure
- 1+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment
- Strong linux skills
- Must be able to lift 75 lbs
- Availability and willingness to work night shift (6:00 PM - 6:00 AM)
Preferred
- Experience being on-call and ability to respond to critical events as needed.
- Experience leading Data Center Infrastructure projects.
- 1+ years of experience in Structured Cabling Copper/Fiber.
- 1+ years of experience in Power and Cooling concepts inside the data center.
- Curious to always learn new things within the Data Center World
- Excellent prioritization and time management skills
- Able to work in a fast paced environment and detail oriented
Original job description
Content provided by the employer
Original job description
Content provided by the employer
SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.
ABOUT THE ROLE:
As an Exceptional Data Center Technician, you will be responsible for the health of our server and network infrastructure for Data Centers. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes.
RESPONSIBILITIES:
- Performing troubleshooting and monitoring of the servers, diagnose and repair. Rack and stack of data center network equipment during build out.
- Maintaining our network infrastructure which includes network gear swaps, troubleshooting optics/fiber links and repairing them.
- Manage, response and resolution of data center operations tickets used cross functionally via Jira.
- Create and Maintain documentation of tasks and standard operating procedures
- Receipt and Decommissioning of data center hardware.
- Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation.
- Maintain Warehouse inventory and asset management using our internal application.
- Vendor returns for infrastructure under and out of warranty
- Manage spare parts inventory within the data center
- Define, design, and implement network layouts and solutions within our data centers.
BASIC QUALIFICATIONS:
- 2+ years of experience working with server, storage, compute and network hardware.
- 2+ Years of experience troubleshooting and repairing servers and networking infrastructure.
- 1+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment. (good to have)
- Strong linux skills including
- Must be able to lift 75 lbs
- Availability and willingness to work night shift (6:00 PM - 6:00 AM)
PREFERRED SKILLS AND EXPERIENCE:
- Experience being on-call and ability to respond to critical events as needed.
- Experience leading Data Center Infrastructure projects.
- Curious to always learn new things within the Data Center World
- Excellent prioritization and time management skills
- Able to work in a fast paced environment and detail oriented
- 1+ years of experience in Structured Cabling Copper/Fiber.
- 1+ years of experience in Power and Cooling concepts inside the data center.
SpaceXAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.
About the company
xAI
Large Enterprise
xAI is a cutting-edge technology company focused on developing advanced artificial intelligence solutions to enhance human capabilities and optimize decision-making processes. Founded by a team of leading experts in AI and machine learning, xAI aims to address complex challenges across various industries, including healthcare, finance, and transportation. By prioritizing ethical AI development, the company is committed to creating innovative tools that empower organizations to harness the full potential of artificial intelligence while ensuring transparency and accountability.
xAI is a cutting-edge technology company focused on developing advanced artificial intelligence solutions to enhance human capabilities and optimize decision-making processes. Founded by a team of leading experts in AI and machine learning, xAI aims to address complex challenges across various industries, including healthcare, finance, and transportation. By prioritizing ethical AI development, the company is committed to creating innovative tools that empower organizations to harness the full potential of artificial intelligence while ensuring transparency and accountability.