Role at a glance
- Salary
- $167.3K – $196.8K/yr
- Location
- Remote - US Remote - US - Zone 1 (Job Requisitions Only)
- Work arrangement
- Remote
- Employment
- Full-time
- Experience
- 5+ years of user research experience
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Role Summary
The Senior User Researcher will lead UX research for Coinbase’s Advanced Trade team, which builds trading experiences for high-volume, analytical traders. The role partners with Design, Product, and Data to generate user insights that shape roadmap prioritization, feature design, and scalable research programs.
What You'll Do
- Lead the UX research function for the Advanced Trade team
- Conduct interviews, usability testing, concept testing, surveys, and in-product feedback research
- Synthesize qualitative findings with quantitative data and analytics into research reports
- Build and maintain scalable research programs, including customer councils and self-serve testing cadences
- Translate research insights into roadmap priorities and experiment hypotheses
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
5+ years of user research experience; mixed-methods research; quantitative data and experimentation; experience with sophisticated, hard-to-reach populations; ability to synthesize qualitative insights with metrics; research prioritization across competing stakeholder needs; responsible use of generative AI with human oversight
Required
- 5+ years of user research experience, including serving as the primary research point of contact for a large product area with multiple...
- Proven ability to design and execute research with sophisticated, hard-to-reach populations, such as professional or high-frequency traders
- Fluency in quantitative data and experimentation
- Demonstrated ability to synthesize qualitative insights with metrics to influence product strategy
- Track record of independently managing research prioritization across competing stakeholder needs
- Guiding designers and PMs through their own research efforts
- Utilizes generative AI responsibly, maintaining human oversight
Preferred
- Familiarity with crypto trading, financial markets, or trading platforms
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
As the Senior User Researcher on the Advanced Trade team within the Consumer & Business group, you'll be the dedicated research voice for Coinbase's most sophisticated traders. The Advanced Trade team builds and improves trading experiences for high-volume, analytical traders, competing directly with top global exchanges. You'll generate deep user empathy through mixed-methods research, directly shaping roadmap prioritization, feature design, and scalable research programs that keep the entire team embedded in trader needs.
What you’ll do:
- Lead the UX research function for the Advanced Trade team, partnering closely with Design, Product, and Data to turn user insights into actionable product ideas and measurable impact.
- Conduct mixed-methods research, including interviews, usability testing, concept testing, surveys, and in-product feedback (Sprig), tailored to sophisticated, hard-to-reach trader populations.
- Synthesize qualitative findings with quantitative data and analytics to produce clear research reports with actionable design and product recommendations.
- Build and maintain scalable research programs (customer councils, self-serve testing cadences, sales insight synthesis) that keep the team continuously connected to user needs.
- Guide stakeholders across product, design, and data through translating research insights into roadmap priorities and experiment hypotheses.
Required Skills and Experience:
- 5+ years of user research experience, including serving as the primary research point of contact for a large product area with multiple stakeholders.
- Proven ability to design and execute research with sophisticated, hard-to-reach populations, such as professional or high-frequency traders.
- Fluency in quantitative data and experimentation, with demonstrated ability to synthesize qualitative insights with metrics to influence product strategy.
- Track record of independently managing research prioritization across competing stakeholder needs while guiding designers and PMs through their own research efforts.
- Familiarity with crypto trading, financial markets, or trading platforms preferred but not required.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Position ID: P77741
#LI-Remote
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
About the company
Coinbase
Large Enterprise
Coinbase is a leading cryptocurrency exchange platform that enables users to buy, sell, and manage digital currencies such as Bitcoin, Ethereum, and many others. Founded in 2012, the company is headquartered in San Francisco and has grown to serve millions of users globally, providing a secure and user-friendly experience for both novice and experienced traders. Coinbase aims to create an open financial system for the world, advocating for the adoption of digital currencies while ensuring compliance with regulatory standards in various markets. Through its innovative products and services, Coinbase seeks to empower individuals and institutions to transact in cryptocurrencies with confidence.
Coinbase is a leading cryptocurrency exchange platform that enables users to buy, sell, and manage digital currencies such as Bitcoin, Ethereum, and many others. Founded in 2012, the company is headquartered in San Francisco and has grown to serve millions of users globally, providing a secure and user-friendly experience for both novice and experienced traders. Coinbase aims to create an open financial system for the world, advocating for the adoption of digital currencies while ensuring compliance with regulatory standards in various markets. Through its innovative products and services, Coinbase seeks to empower individuals and institutions to transact in cryptocurrencies with confidence.