Role at a glance
- Salary
- Not Disclosed
- Location
- Remote - India Mumbai, Maharashtra, India
- Work arrangement
- Remote
- Employment
- Full-time
- Experience
- 5+ years of experience in IT engineering, automation, or systems engineering
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Role Summary
The IT Tooling team within IT Support & Services builds automations and self-service workflows for IT operations, including ticket triage, access reviews, onboarding, and offboarding. This role owns technical domains within the IT Tooling platform and partners with regional IT teams across APAC, EMEA, and AMER using platforms such as n8n, Jira, Okta, Airflow, and Temporal.
What You'll Do
- Own the technical architecture of IT Tooling automations and drive system, integration, and tooling decisions
- Establish architecture standards and code review practices
- Lead complex automation projects from discovery and design through production delivery
- Partner with Security, Corporate Engineering, and IAM to resolve technical blockers
- Build shared frameworks and reusable platform components
- Produce architecture documentation and decision records
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
5+ years in IT engineering, automation, or systems engineering; architecture ownership; complex automation with n8n, Airflow, Temporal, Jira Automation, or Workato; Git workflows including branching, CI/CD, and code review; working knowledge of Okta, Slack API, and Google Workspace administration; responsible use of generative AI with human oversight.
Required
- 5+ years of experience in IT engineering, automation, or systems engineering
- Ownership of architecture decisions, engineering standards, or platform-level systems
- Experience building and maintaining complex automations using n8n, Airflow, Temporal, Jira Automation, or Workato
- Strong Git-based development workflows including branching, CI/CD, and code review
- Working knowledge of Okta, Slack API, and Google Workspace administration
- Ability to translate loosely scoped problems into production-ready technical specifications
- Responsible use of generative AI with human oversight
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
The IT Tooling team sits within IT Support & Services (ITSS) and builds the automations that power ITSS's own operations. Our in-house bot, Ask IT, deflects the majority of company-wide IT requests before they reach a human. Beyond that, we automate ITSS's core day-to-day workflows — ticket triage, access reviews, onboarding and offboarding — which employees experience as self-service. You'll own technical domains within the IT Tooling platform and partner with regional IT teams across APAC, EMEA, and AMER through platforms including n8n, Jira, Okta, Airflow, and Temporal.
What You'll Do
- Own the technical architecture of IT Tooling automations, driving design decisions on system structure, integration patterns, and tooling across n8n, Airflow, Temporal, and Jira
- Establish architecture standards and code review practices that raise the team's overall engineering bar
- Lead as technical DRI on the most complex, highest-impact automation projects, from discovery and design through production delivery
- Partner with Security, Corporate Engineering, and IAM to resolve technical blockers and represent the team in cross-functional architecture discussions
- Build shared frameworks and reusable components that reduce single points of failure across the platform
- Produce architecture documentation and decision records that enable the team to scale with minimal dependency on any single individual
- Manage your own workload with a high degree of independence, translating loosely scoped problems into production-ready technical specifications
Required Skills and Experience
- 5+ years of experience in IT engineering, automation, or systems engineering, with demonstrated ownership of architecture decisions, engineering standards, or platform-level systems that others build on top of
- Deep expertise building and maintaining complex automations using n8n, Airflow, Temporal, Jira Automation, or Workato, paired with strong Git-based development workflows including branching, CI/CD, and code review
- Working knowledge of Okta, Slack API, and Google Workspace administration sufficient to design secure, scalable automation architecture
- Ability to operate in ambiguous environments and translate loosely scoped problems into production-ready technical specifications
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
About the company
Coinbase
Large Enterprise
Coinbase is a leading cryptocurrency exchange platform that enables users to buy, sell, and manage digital currencies such as Bitcoin, Ethereum, and many others. Founded in 2012, the company is headquartered in San Francisco and has grown to serve millions of users globally, providing a secure and user-friendly experience for both novice and experienced traders. Coinbase aims to create an open financial system for the world, advocating for the adoption of digital currencies while ensuring compliance with regulatory standards in various markets. Through its innovative products and services, Coinbase seeks to empower individuals and institutions to transact in cryptocurrencies with confidence.
Coinbase is a leading cryptocurrency exchange platform that enables users to buy, sell, and manage digital currencies such as Bitcoin, Ethereum, and many others. Founded in 2012, the company is headquartered in San Francisco and has grown to serve millions of users globally, providing a secure and user-friendly experience for both novice and experienced traders. Coinbase aims to create an open financial system for the world, advocating for the adoption of digital currencies while ensuring compliance with regulatory standards in various markets. Through its innovative products and services, Coinbase seeks to empower individuals and institutions to transact in cryptocurrencies with confidence.