Role at a glance
- Salary
- $180K – $247.5K/yr
- Location
- Remote - California Remote - Colorado
- Work arrangement
- Remote
- Employment
- Full-time
- Experience
- 5+ years of experience accountable for technical project / program delivery in Data and AI
- Education
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
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Role Summary
The Delivery Solutions Architect is a hybrid technical and commercial role within Databricks' Field Engineering organization, supporting Startup and Emerging Enterprise customers. The role leads post-sale technical execution across Databricks products, helping customers move use cases into production, adopt the platform, and maximize business value and return on investment.
What You'll Do
- Collaborate with Solutions Architects to understand use case demand plans for prioritized customers.
- Lead account strategy and execution after technical wins across strategic customer use cases.
- Drive onboarding, enablement, go-live, and healthy workload consumption.
- Serve as the first contact for technical production and go-live issues, escalating to subject matter experts when needed.
- Create and execute plans to accelerate use cases into production, coordinating with Professional Services resources.
- Partner with Product and Engineering teams on product innovations, private previews, and upgrades.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Programming experience in Python, SQL or Scala; experience in customer-facing pre-sales, technical architecture, customer success, or consulting; understanding of solution architecture for distributed data systems; understanding of how to attribute business value and outcomes to specific project deliverables; technical program or project management; experience resolving complex, high-stakes escalations with senior customer executives; experience conducting discovery workshops, creating strategic roadmaps, conducting business analysis, and managing complex programs/projects; track record of overachievement against quota, goals, or similar objective targets; ability to travel up to 30% when needed.
Required
- Programming experience in Python, SQL or Scala
- Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
- Understanding of solution architecture for distributed data systems
- Understanding of how to attribute business value and outcomes to specific project deliverables
- Technical program or project management, including accountability for accounts, stakeholders, and resources
- Experience resolving complex, high-stakes escalations with senior customer executives
- Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis, and managing delivery...
- Track record of overachievement against quota, goals, or similar objective targets
Original job description
Content provided by the employer
Original job description
Content provided by the employer
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform with Startup and Emerging Enterprise customers. You will also help ensure customer success by helping our most complex customers maximize the value they get out of our platform and their return on investment.
This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases by leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. It is technical in the sense that you will serve as the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels within an organization. You will report directly to a DSA Manager within the Field Engineering organization.
The impact you will have:
- Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
- Lead the post-technical-win account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
- Be the accountable technical leader for specific use cases and customers across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, go-live, and healthy consumption of the workloads the customer has chosen to run on Databricks
- Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, often spanning multiple use cases within the largest and most complex organizations
- Leverage Shared Services, User Education, Onboarding/Technical Services, and Support resources, and escalate to subject matter experts when work falls beyond your scope or expertise
- Create, own, and execute a point of view on how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
- Partner with Databricks Product and Engineering teams on new product innovations, private previews, and upgrades
- Develop an execution plan spanning all customer-facing technical roles and teams across the following work streams:
- Main use cases moving from ‘win’ to production
- Enablement / user growth plan
- Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
- Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
- Executive and operational governance
- Provide internal and external updates to your Technical GM — KPI reporting on usage and customer health, covering investment status, key risks, product adoption, and use case progression
What we look for:
- 5+ years of experience accountable for technical project / program delivery in Data and AI, with the ability to contribute to technical debate and design choices alongside customers
- Programming experience in Python, SQL or Scala
- Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
- Understanding of solution architecture for distributed data systems
- Understanding of how to attribute business value and outcomes to specific project deliverable
- Technical program or project management, including accountability for accounts, stakeholders, and resources
- Experience resolving complex, high-stakes escalations with senior customer executives
- Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis, and managing delivery of complex programs/projects
- Track record of overachievement against quota, goals, or similar objective targets
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
- Can travel up to 30% when needed
Pay Range Transparency
Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.
About Databricks
Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
About the company
Databricks
Large Enterprise
Databricks is a cloud-based data platform that specializes in providing solutions for data engineering, machine learning, and analytics. Founded in 2013 by the original creators of Apache Spark, the company enables organizations to unify data processing and analysis workflows, facilitating collaboration for data professionals. Databricks offers an integrated environment for data scientists, engineers, and business analysts, streamlining the process of building and deploying AI and data-driven applications. With a strong emphasis on simplifying big data management, Databricks helps businesses harness the power of their data to drive innovation and insights.
Databricks is a cloud-based data platform that specializes in providing solutions for data engineering, machine learning, and analytics. Founded in 2013 by the original creators of Apache Spark, the company enables organizations to unify data processing and analysis workflows, facilitating collaboration for data professionals. Databricks offers an integrated environment for data scientists, engineers, and business analysts, streamlining the process of building and deploying AI and data-driven applications. With a strong emphasis on simplifying big data management, Databricks helps businesses harness the power of their data to drive innovation and insights.