Global Forward-Deployed Engineer

About the role

Keep AI ​Under ​Control.
AI ​now makes ​decisions and takes action ​on ​its own. ​It executes code, ​accesses enterprise ​systems, ​and moves ​through ​the ​physical world through ​robots. ​As we entrust ​AI ​with ​greater capabilities and ​authority, technology ​that ​verifies and ​controls its ​behavior ​becomes essential.

AIM Intelligence ​works at ​the frontier of AI safety and security, from models to agents to robots. We uncover where and how the most advanced AI systems fail, and turn those findings into defenses that work in the real world. Our automated red teaming platform Stinger finds vulnerabilities and risks, and our real-time security platform Starfort controls data, permissions, and AI behavior. Our research and engineering span everything from model responses to agents' tool use to robots' physical actions.

We are already solving these problems with world-leading AI developers and in real industrial settings. We have contributed to safety projects with global AI companies such as OpenAI and Anthropic, and presented our research at leading AI conferences. More than 30 major Korean enterprises are our customers, and since our founding in 2024 we have raised over KRW 13 billion in cumulative funding from investors including Samsung Venture Investment, LG Electronics, Hyundai Motor Group's ZER01NE Ventures, NAVER D2SF, and Mirae Asset.

Founded in Korea, AIM aims to lead global AI safety and security with technology that verifies and controls AI. Building on our collaborations with global AI companies, we are expanding our international customers and research partners, and turning new security technologies for agents and Physical AI into products. The problems we take on, the markets we compete in, and the colleagues we work with span the globe.

At AIM, you take direct ownership of important problems that don't have answers yet. You research new attacks and evaluation methods, make products work in complex customer environments, and design experiences that help people understand and control AI. On a team where research, product, design, and business are tightly connected, you turn your own discoveries and judgment into real outcomes.

We're looking for colleagues who dig deep, build hands-on, and verify all the way through. We're waiting for people who learn as fast as AI evolves and are ready to stake their expertise on problems that have never existed before.
Together, we build the technology to control AI, so that AI can do greater things.

We offer industry-leading compensation that reflects your skills, impact, and contributions.

■ About the Role
Own the deployment of AIM's AI security products in international customer environments. Starting with Starfort and Guardian, along with some Stinger work, you will independently own each deployment from initial environment assessment through installation, integration, integration testing, and incident response. You will understand both the customer's environment and AIM's products to connect them effectively, working with DevOps to prepare products for deployment.

Success in this role means stable deployments validated in customer environments, along with deployment procedures, automation, and documentation that can be reused for the next customer.

What you'll do

• Understand customer infrastructure, networking, security requirements, and integration needs, and translate them into a practical implementation plan.
• Install, configure, upgrade, and integrate AIM products in customer environments, and validate deployments through integration testing.
• Diagnose issues across logs, configuration, networking, and application behavior, working with product and platform engineers to resolve them.
• Communicate technical requirements, progress, issues, and resolution plans with international customers in English, and document deployment work and operational guidance.
• Bring recurring field issues and customer feedback to internal teams, and work with DevOps to prepare products for customer deployment and improve deployment procedures, documentation, and automation.

Requirements

• Hands-on experience installing Kubernetes and performing basic operations in Kubernetes environments.
• Ability to independently carry out environment assessment, installation, integration, integration testing, and troubleshooting in customer environments.
• An understanding of Linux, containers, and networking, with the ability to investigate issues using logs and configuration.
• Ability to work with APIs and system integrations and write or adapt scripts and configuration as needed.
• Ability to conduct technical customer discussions in English and clearly communicate requirements, issues, and resolution plans in writing.
• Ability to clarify problems with customers and internal engineers, coordinate the right support, and drive issues toward resolution.
• Eligible for international business travel.

Preferred qualifications

• Experience implementing software in on-premises or security-constrained enterprise environments.
• Experience with Helm-based deployments or operating software in cloud environments.
• Familiarity with LLM services, AI applications, or AI security products.
• Experience improving technical documentation, deployment guides, or automation for repetitive tasks.

Benefits

Work & Culture
• Flexible start and end times under a selective working hours system
• Horizontal communication: everyone is addressed by name with “-nim”
• KRW 200,000 allowance for office supplies when you join

Focus & Reward
• Stock option program
• Employee referral bonus program
• Lunch allowance and a variety of snacks
• Dinner and transportation allowance when working late

Growth & Learning
• Encouragement and support for attending international academic conferences and industry events
• Credits for work-related tools, APIs, and AI agent platforms
• 4K monitor and peripherals, plus support for work software and subscriptions
• AI coding tools for engineering roles
• AI tools available to all employees

Well-being & Life
• Birthday gift and a paid half-day off
• Support for family occasions such as weddings and funerals
• Holiday gifts for Seollal (Lunar New Year) and Chuseok
• 4 weeks of paid refresh leave plus a vacation allowance after 3 years of service

Hiring process

• Application review → Working-level interview → Final interview → Reference check → Offer discussion → Onboarding
• The hiring process may change depending on circumstances.
• Only candidates who pass the application review will be contacted individually for in-person interviews.
• We recruit on a rolling basis, and the position may close early once we find the right candidate.
• This is a full-time permanent position with a 3-month probationary period.

#Please Note
• You will work at AIM Intelligence headquarters under a selective working hours system (based on an average of 40 hours per week).
• The contents of this posting may change depending on company circumstances, and final employment terms are governed by the employment contract signed upon joining.
• An offer may be withdrawn if any information in your application is found to be false.
• AIM Intelligence does not discriminate on the basis of gender, age, religion, social status, region of origin, marital status, or similar grounds.
• In accordance with applicable laws, we give preference to persons with disabilities and persons eligible for veterans’ benefits.