Fidelity

Fidelity

Posted via Workday

Vice President, Institutional Support

Posted Oct 28, 2026

Role at a glance

Salary
Not Disclosed
Location
Smithfield, Rhode Island, United States
Employment
Full-time
Experience
10 plus years of relevant work experience in sales, service, client management, project/program management, marketing, or financial services
Education
Bachelor’s Degree – Required
Visa support
Fidelity will not provide immigration sponsorship for this position.

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Role Summary

AI-generated

This Vice President role works with the Head of Institutional Client Group and the leadership team, including Sales, Relationship Management and Consultant Relations, to develop and implement business strategy and execution plans that achieve sales and financial targets in alignment with Asset Management goals. The role also works across Asset Management and Fidelity Institutional functional groups in support of those goals.

What You'll Do

  • Develop strong partnerships with the Head of ICG, Head of Sales and RM, and Head of Consultant Relations
  • Manage a team of associates within the Market Enablement group
  • Influence the strategic planning process in support of ICG business goals
  • Manage and execute processes including segmentation, client/prospect coverage, sales and marketing execution plan integration, CRM...
  • Provide input into business decisions that impact the strategic direction of the distribution organization
  • Drive alignment with functional business partners to implement FAMS ICG and Asset Management specific initiatives

Generated from the employer's posting. Verify important details before applying.

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Qualifications

Bachelor's degree and 10+ years of relevant experience in sales, client management, or financial services, with strong communication, analytical, and cross-functional leadership skills.

Required

  • 10 plus years of relevant work experience in sales, service, client management, project/program management, marketing, or financial services
  • Bachelor's Degree
  • Excellent consultative, listening, communications and analytical skills
  • Excellent interpersonal skills, including the ability to work across the organization effectively at all levels of management and peers
  • Demonstrated leadership/influence and collaboration in a matrix-managed environment, and across multiple and diverse groups
  • Diversity of functional business experiences, e.g., client, operational, systems, marketing, financial, investments, customer service
  • Willingness and ability to experiment with new approaches, track progress, and incorporate lessons from failure
  • Proven ability to analyze multiple data points to develop strategy recommendations

Preferred

  • General knowledge of FIAM/FAMS product line and vehicle types
  • Series 7, 63, 24

Original job description

Content provided by the employer

Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Role

 

In this role , you will work closely with the Head of Institutional Client Group (ICG) and the Leadership Team including Sales, Relationship Management and Consultant Relations to develop and implement business strategy and execution plans required to achieve sales and financial targets in alignment with Asset Management goals and objectives.  This role will also work across a broad set of Asset Management and Fidelity Institutional (FI) functional groups in support of reaching those same goals and objectives.

 

The Expertise and Skills You Bring

 

  • 10 plus years of relevant work experience in sales, service, client management, project/program management, marketing, or financial services
  • Bachelor’s Degree – Required
  • Excellent consultative, listening, communications and analytical skills
  • Excellent interpersonal skills, including the ability to work across the organization effectively at all levels of management and peers
  • Demonstrated leadership/influence and collaboration in a matrix-managed environment, and across multiple and diverse groups
  • Diversity of functional business experiences, e.g., client, operational, systems, marketing, financial, investments, customer service
  • Willingness and ability to experiment with new approaches, track progress, and incorporate lessons from failure
  • Proven ability to analyze multiple data points to develop strategy recommendations
  • Track record of success managing multiple sizable, complex, cross functional projects or initiatives
  • General knowledge of FIAM/FAMS product line and vehicle types is preferred but not required
  • Develop strong partnerships with the Head of ICG, Head of Sales and RM and Head of Consultant Relations
  • Manage a team of associates within the Market Enablement group
  • Understanding of the FI and Fidelity businesses broadly and how the ICG team fits in the ecosystem
  • Influencing the strategic planning process, in support of ICG business goals;    Manage and execute processes including segmentation, client/prospect coverage, integration of sales and marketing execution plans, CR business planning, CRM processes, infrastructure support, and go-to-market strategies
  • Providing input into business decisions that impact the strategic direction of the distribution organization
  • Consulting with business partners to drive requirements for business initiatives, channel scorecard, and measurement for extended team, reporting requirements, progress monitoring
  • Driving alignment with functional business partners including FIAM/FAMS Product, Strategy, Marketing, Technology and Finance team members to drive implementation of FAMS ICG and Asset Management specific initiatives
  • Provide required project leadership and oversight
  • Series 7 ,63, 24 desired but not required

 

The Team

 

The Analytics and Commercialization team is a key enabler of Fidelity Institutional (FI) strategy and drives sustainable commercial value to Fidelity by leveraging our collective intelligence and forming forward-looking perspectives to unlock, package and deliver growth and scale opportunities for our clients and collective businesses. The org includes the following teams that collectively work together to drive end-to-end connectivity to realize our outcomes: Data Foundation and Management, Analytics and Insights, Commercialization, Investment and Business Consulting specialists, and Distribution Effectiveness.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Sales Support

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity

About the company

Fidelity

Large Enterprise

Fidelity is a leading financial services company that provides a wide range of investment solutions and retirement planning services to individuals and institutions. Founded in 1946, Fidelity is renowned for its commitment to innovation and customer service, offering tools and resources that help clients manage their investments effectively. With a strong focus on technology and research, Fidelity continues to empower investors by providing access to market insights and a diverse array of financial products. As a trusted partner in personal finance, Fidelity plays a significant role in helping people achieve their financial goals.