Sr Digital Specialist - AI Workforce

About the role

Microsoft Elevate is Microsoft's dedicated organization for advancing Education, Nonprofit, Workforce Development, and AI-for-Good outcomes globally. We bring together commercial expertise, technology innovation, partner ecosystems, skilling programs, policy engagement, and philanthropy to help organizations and communities accelerate impact in an AI-powered world. Microsoft Elevate is seeking a Senior AI Workforce Specialist to lead AI Business Solutions growth across the Korean Education market. In this Specialist Team Unit (STU) role, you will help Korea's education institutions -- the Ministry of Education and national education agencies, Metropolitan and Provincial Offices of Education, schools, and universities; reimagine teaching, learning, research, and administration with Microsoft 365 Copilot, Copilot Chat, Copilot Studio and agents, secure productivity, and cloud and AI endpoints.

What you'll do

• Own the AI Workforce business across an assigned portfolio of Korean education customers, accelerating AI share capture with Microsoft 365 Copilot, Copilot Chat, Copilot Studio and agents.
• Lead the AI Workforce solution plays -- Copilot and Agents at Work, Secure AI Productivity (Microsoft 365 A5-class security and compliance, staff and frontline scenarios), and Scale with Cloud and AI Endpoints (Windows 365, Azure Virtual Desktop, Windows devices for schools) -- tailored to education use cases.
• Act as a business expert to education leaders and decision makers (Superintendents and Offices of Education, university Presidents, CIOs/CDOs, academic and administrative leaders), running discovery, envisioning, and value conversations that connect AI to learning outcomes, educator workload, student success, research productivity, and operational efficiency.
• Build and present compelling business cases and adoption plans aligned to national digital-education and AI-in-education priorities, institutional budgets, and public procurement cycles in Korea.
• Champion secure and responsible AI adoption, helping customers meet requirements for student and staff data protection, including Korea's Personal Information Protection Act (PIPA), the AI Basic Act, and public-sector cloud security expectations (e.g. CSAP), together with Microsoft's Responsible AI principles.
• Drive core business momentum by generating new pipeline, protecting and growing the installed base, and improving usage and renewal of Microsoft 365 Education, Copilot, and endpoint solutions through Usage Excellence.
• Deliver sales execution rigour: accurate forecasting, disciplined pipeline and milestone management in MSX, and acting on digital signals, trials, and solution accelerators to drive urgency at scale.
• Orchestrate a cross-functional v-team spanning ATU Account Executives, AI Business Solutions Solution Engineers, Customer Success (CSU), Microsoft Elevate skilling and programs, and marketing to accelerate customer time-to-value.
• Co-sell with Korean education partners, LSPs/CSPs, and ISVs to scale reach across institutions, land pilots and proofs of value, and convert them into broad deployments.
• Leverage Microsoft Elevate educator and student AI skilling programs to build the AI fluency and readiness that underpin sustainable Copilot adoption.

Requirements

• Bachelor's Degree AND 7+ years of experience in technology solution sales, consulting, or business development; including meeting or exceeding quota in solution or specialist sales of SaaS, productivity, collaboration, or AI solutions to large organizations or to public-sector clients.
• OR 9+ years of equivalent experience in technology solution sales, consulting, or business development experience.
• Solid understanding of Microsoft 365 and AI productivity solutions (or comparable platforms), with the ability to lead customer conversations at L200 technical depth.
• Native-level fluency in Korean and professional business proficiency in English, written and spoken.

Preferred qualifications

• Experience selling to, or working within, the Korean education sector -- Ministry of Education and affiliated agencies, Offices of Education, K-12 schools, or universities; including familiarity with public procurement processes.
• Knowledge of Korea's digital and AI education initiatives, and of the policy, privacy, and security requirements that shape technology adoption in education.
• Hands-on experience with Microsoft 365 Copilot, Copilot Chat, Copilot Studio, agents, Microsoft 365 Education (A3/A5), Windows 365, or Azure Virtual Desktop.
• Experience working with education partners, LSPs, and ISVs in a co-sell model.
• Microsoft certifications such as Microsoft 365 Fundamentals (MS-900), Azure AI Fundamentals (AI-900), or the Copilot Studio applied skill.
• Background as an educator, education technology leader, or advisor to education institutions on digital transformation.
• Experience orchestrating complex, multi-stakeholder deals across matrixed internal teams and partners.
• Strong consultative and value-based selling skills, with the ability to build business cases and influence senior business and technical decision makers.

Benefits

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