Sr. Operations TPM, Leo Electronic Supply Chain

Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

The Amazon Leo Electronic Supply Chain team is seeking an Operations Technical Program Manager to drive technical manufacturing and supply chain operations for Printed Circuit Board Assemblies (PCBA) destined for our satellites. The successful candidate will manage contract manufacturers' end-to-end production processes and work with internal customers like design and reliability engineering while maintaining a focus on quality and delivery requirements.

Key job responsibilities
• Manage contract manufacturers' end-to-end production process for assigned PCBAs
• Manage roadmaps and schedules for the PCBAs and various build
• Take on projects and programs to improve org-wide initiatives, e.g., cycle time and quality metrics
• Ensure on-time delivery to meet Amazon Leo production rate requirements
• Drive production planning and execution aligned with cross-functional priorities
• Measure, Control and Improve capacity, quality, manufacturing rate/processes, and delivery KPIs at contract manufacturers
• Lead technical deep dives to resolve manufacturing blockers and constraints
• Balance development and engineering needs to minimize production impacts
• Implement continuous improvement initiatives to optimize production efficiency
• Collaborate with cross-functional teams to identify and mitigate supply chain risks
• Develop and maintain supplier performance metrics and reporting systems

NOTE: This role requires the ability to travel domestically and internationally up to 25% of the time

A day in the life
As an Operations TPM at Amazon Leo, you'll start your day reviewing upcoming deliveries, blockers and constraints, and production metrics across your contract manufacturers. You'll participate in daily production meetings to address, update and escalate immediate issues, working with cross functional partners. Throughout the day, you'll analyze production performance data to identify bottlenecks, conduct deep-dive investigations into constraints, and work with suppliers to implement process improvements.

You will partner with engineering teams on technical reviews to evaluate new design requirements, impact analysis, manufacturing challenges, and schedule trade-offs. You'll regularly present performance updates to leadership, support Monthly and Quarterly Business Reviews, and lead projects, collaborating with peers, that will improve org-wide initiatives. The role requires a balance of tactical execution and strategic thinking to ensure both daily delivery and long-term manufacturing capability needs are met.

About the team
At Amazon, we embrace our differences and are committed to furthering our culture of inclusion. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We operate with high standards and a strong sense of ownership, working backwards from our customers' needs to deliver innovative solutions in satellite manufacturing.

Basic Qualifications

- 5+ years of program or project management experience, or a Bachelor's degree and 5+ years of supply chain experience
- 5+ years of working directly with engineering teams experience
- Experience leading cross-functional projects and managing large, complicated programs
- Experience in root cause analysis and error correction, identifying changes to procedures and systems to implement long-term fixes and avoid repeating issues
- Experience using data and metrics to back up assumptions, evaluate outcomes, and make data-driven decisions
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company

Preferred Qualifications

- Bachelor's degree or above in Electrical or Mechanical Engineering, or Bachelor's degree or above in Engineering, Mechanical Engineering, Operations, Supply Chain, or Business Administration
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
- Technical understanding of PCBA manufacturing processes and materials, capacity assessments, and quality requirements
- Direct experience managing high-complexity electronics contract manufacturers, preferably in aerospace or defense industries
- Demonstrated success in implementing advanced manufacturing processes and quality systems in regulated industries
- Deep expertise in space-grade electronics manufacturing, including familiarity with J-STD-001 Space Addendum, IPC-A-610 Space Addendum, and AS9100 requirements

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 137,300.00 - 185,700.00 USD annually