Sr. Instructional Designer, Programmatic Ads, Support Products & Services

Amazon Ads Support Products & Services is looking for a skilled Instructional Designer/Curriculum Developer with a track record of success in supporting ad agencies. You'll work with a highly collaborative team of learning and performance professionals to build the skills of our programmatic support specialists and managers.

This is a great opportunity to support a growing team with your talents as a programmatic advertising expert, instructional designer, and communicator. You'll be responsible for the full lifecycle of learning, from needs analysis through reporting of outcomes to senior leadership. You'll lead training with teams globally, helping to scale the knowledge across the team and drive better outcomes for advertising customers.

Our team is committed to creating dynamic, engaging, effective learning content that scales and generates results—while having fun and learning from each other.


Key job responsibilities
* Work backwards from agency customer and with business stakeholders to identify needs for training and upskilling
* Design innovative learning solutions that focus on behavioral outcomes
* Develop sophisticated learning content using advanced multimedia tools
* Proactively identify performance gaps and propose learning interventions
* Share expertise in programmatic advertising, eLearning and Instructional Design with more junior team members

About the team
Support Products & Services provides robust customer services for advertisers ranging from small business owners to deeply experienced traders at large global ad agencies. Our associates must be able to not just resolve day-to-day issues, but also see around corners to provide strategic advice to ensure our advertisers get the most impact from their marketing budgets.

Basic Qualifications

- Bachelor's degree
- Experience using data and metrics to determine and drive improvements
- 8+ years of professional experience at a media agency or in-house advertising team
- 2+ years of programmatic advertising experience (in any capacity)
- Experience designing learning solutions that focus on behavioral outcomes

Preferred Qualifications

- Experience leading creative development of innovative creative from concept to delivery
- Experience managing multiple projects and meeting aggressive deadlines
- Experience with eLearning authoring tools and other design programs including: Storyline/Rise 360, Vyond, Adobe Creative Suite, and Camtasia
- Experience with Learning Management Systems (LMS), or experience with multimedia content creation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 155,400.00 - 210,300.00 USD annually
USA, WA, SEATTLE - 141,000.00 - 190,700.00 USD annually