Senior Maintenance Manager

Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement and maintain all the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!
About the Role:
As a Senior Maintenance Manager, you will transform workplace environments by leading site-based maintenance operations and developing the next generation of maintenance leaders. In this critical role, you'll oversee Maintenance Managers and their teams, develop strategic maintenance programs, and drive operational excellence across your site. You will blend strategic planning, financial management, and leadership development while navigating between managing preventative maintenance programs, coordinating with operations teams, and responding to emergencies that require quick, decisive action. You'll balance proactive planning with real-time problem resolution while fostering a culture of safety, innovation, and continuous improvement across your entire organization of 80+ team members.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!
Key job responsibilities
Key job responsibilities include but are not limited to:
• You will provide leadership and mentorship to Maintenance Managers and Area Maintenance Managers, fostering professional growth, performance excellence, and developing bar-raising talent across your maintenance organization
• You will develop and maintain comprehensive preventative maintenance programs, manage site budgets and capital spending plans, and drive continuous improvement initiatives while maximizing equipment uptime and operational efficiency
• You will ensure rigorous adherence to safety protocols and procedures across all operational areas while partnering with site leadership to implement, audit, and enforce maintenance execution and safe work practices
• You will manage vendor relationships, coordinate external contractors, provide technical leadership on equipment end-of-life decisions using ROI analysis, and leverage Amazon's network size to maximize economies of scale
• You will travel domestically up to 15% of the time to support network-level initiatives and provide guidance across multiple sites


Key job responsibilities
• Leadership & Team Management: Directs the entire on-site technical workforce, which includes managing Maintenance Manager (MM), Area Maintenance Managers (AMMs), Controls Systems Engineers (CSEs), and multi-tiered maintenance technicians.
• Operational Reliability: Minimizes equipment downtime. They ensure that massive material handling systems (MHE) and sorting machines run continuously to meet customer delivery promises.
• Financial & Budgetary Control: Manages the facility's engineering budget, tracking expenses for spare parts, third-party vendor contracts, facility upgrades, and labor allocations.
• Strategic Scaling: Orchestrates both preventive and predictive maintenance cadences using data from the site’s Computerized Maintenance Management System (CMMS) to stop equipment failures before they happen.

About the team
Directs the entire on-site technical workforce, which includes managing Maintenance Manager (MM), Area Maintenance Managers (AMMs), Controls Systems Engineers (CSEs), and multi-tiered maintenance technicians.

Basic Qualifications

- 10+ years of managing large complex facilities organizations experience
- 7+ years of senior management and leadership responsibilities experience
- Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering, or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience

Preferred Qualifications

- Master's degree

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, IN, Greenwood - 145,500.00 - 196,800.00 USD annually