Role at a glance
- Salary
- $82.7K – $129.8K/yr
- Location
- Seattle, Washington, United States
- Work arrangement
- On-site
- Experience
- 3+ years of program or project management experience
Spotted an issue?
We’ll check it against the original posting.
Role Summary
Support the Flight Safety team in Seattle in executing the Safety Management System for Prime Air's drone delivery operations, including safety reporting, hazard identification, risk assessments, investigations, and assurance activities. The role works across flight operations, ground crews, and safety, regulatory, and engineering teams.
What You'll Do
- Analyze flight safety data, SMS reports, and operational metrics in the FlySMS platform to identify trends, recurring hazards, and...
- Support safety investigations, including evidence gathering, root cause analysis, and documentation of findings and corrective actions.
- Manage the intake, triage, severity classification, assignment, and tracking of safety reports in FlySMS through closure.
- Support Safety Risk Assessments tied to operational changes, new site launches, new procedures, and the Management of Change process.
- Execute safety promotion activities such as safety bulletins, campaign materials, and reporting culture initiatives.
- Prepare safety data summaries, WBR inputs, Safety Review Board materials, and monthly SMS status reports.
Generated from the employer's posting. Verify important details before applying.
View full postingQualifications
Requires 3+ years of program or project management and data-driven process improvement experience; civil aviation safety knowledge is preferred.
Required
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
Preferred
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Working knowledge of civil aviation regulatory frameworks (e.g., FAA regulations, 14 CFR Part 5 SMS requirements) and the ability to...
- Experience participating in safety investigations, safety event analysis, or safety audits of processes, documenting findings, and...
Original job description
Content provided by the employer
Original job description
Content provided by the employer
Key job responsibilities
• Support the Flight Safety team in executing Safety Management System (SMS) processes, including safety reporting, hazard identification, safety risk assessments (SRAs), and safety assurance activities across Prime Air’s drone delivery operations.
• Analyze flight safety data, SMS reports, and operational metrics using the FlySMS platform to identify trends, recurring hazards, and emerging risks that inform safety decision-making.
• Support safety investigations of operational events, incidents, and hazards, including evidence gathering, root cause analysis (e.g., HFACS, 5-Whys, Fishbone), and documentation of findings and corrective actions.
• Manage the day-to-day intake, triage, and lifecycle of safety reports in FlySMS, including severity classification, primary cause assignment, assignment to analysts, and tracking reports through to closure.
• Support Safety Risk Assessments (SRAs) tied to operational changes, new site launches, new operational procedures and Management of Change (MoC) process.
• Execute safety promotion activities, including safety bulletins, campaign materials and reporting culture initiatives to build and sustain a positive safety culture across operational sites.
• Work collaboratively with cross-functional team members across Flight Operations, Engineering, Quality, Legal, Regulatory Affairs, and Compliance to support safety integration into daily business processes.
• Prepare safety data summaries, Weekly Business Review (WBR) inputs, Safety Review Board (SRB) materials, and monthly SMS status reports to support safety leadership decision-making.
• Support the development and maintenance of SMS documentation, including safety policies, procedures, hazard registers, and risk acceptance criteria.
• Coordinate with the Safety and Compliance Officer (SCO) network at operational sites to ensure consistent application of SMS processes and timely reporting of safety events.
• Innovate safety engagement programs and contribute to a just, learning-oriented safety culture across Prime Air.
About the team
How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers and are excited for what’s to come. If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Check out more information about Prime Air on the About Amazon blog:
https://www.aboutamazon.com/news/tag/drone
Basic Qualifications
- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
Preferred Qualifications
- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Working knowledge of civil aviation regulatory frameworks (e.g., FAA regulations, 14 CFR Part 5 SMS requirements) and the ability to interpret and apply safety requirements to flight and ground operations.
- Experience participating in safety investigations, safety event analysis, or safety audits of processes, documenting findings, and supporting corrective actions to closure.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually
About the company
amazon
Large Enterprise
Amazon is a global leader in e-commerce and cloud computing, founded in 1994 by Jeff Bezos. Initially starting as an online bookstore, it has since expanded its offerings to include a vast range of products and services, including electronics, fashion, and digital content. With Amazon Web Services (AWS), the company also provides powerful cloud solutions to businesses around the world. Known for its innovation, customer-centric approach, and commitment to operational efficiency, Amazon continues to shape the future of retail and technology, consistently seeking new ways to enhance customer experiences.