Quality Specialist, Amazon Leo

Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Amazon Leo Quality team is driven to develop a Quality System that is capable of scaling aerospace quality to volume and cost levels to meet end customer needs. This position will join the team at an exciting moment, with an opportunity to own quality system development and contribute to the design of requirements, processes, and systems used across the business.

Perform daily defect resolution as the Quality member.

Investigates Production System issues to reduce defect rates and drive root cause corrective actions

Implements the Leo Quality System through process development and launch mechanisms.

Partners with cross-functional groups to develop and qualify internal production processes, including Quality Assurance processes

Conduct rigorous Continuous Improvement activities to prevent recurrence of non-conformance during assembly.

Perform audit activities to ensure compliance to QMS requirements.

Shifts are but not limited to:
Wed-Sat 6:00am-4:00pm OR
Sun-Wed 4:30pm-3:30am

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities
Manage the MRB process at production floor review the non-conformance and approve the disposition

Perform the Root cause analysis to reduced NC

Lead the work instruction (SOP) for quality inspection team

Perform In-Process and Outgoing Quality Inspection for assembly process

Drive inspection improvement process and work toward industry 4.0 standards for automated inspection system such as Vision, Sensor based.

Lead the Problem solving by using tool such as lean six sigma, 8D, A3, Ishikawa diagram or cause-and-effect diagram, Design of Experiment.

A day in the life
24 hour NC review to see the trends and work towards for containment actions

Review the NC on production floor and perform disposition.

Review the rework and lead salvage process

Perform measurement for quality lab measurement such as CMM, Romer Arm, Optical Vision System, OMM, Height Gage and other gages.

Work with Quality Engineering and Quality Inspection team and provide support as needed for both function as needed.

About the team
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

Basic Qualifications

- 2+ years of software QA testing work with writing the test plans, use cases, and issue reports experience
- 3+ years of consumer electronics lab environments experience
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience
- Experience in software QA testing including writing test plans, use cases, and issue reports
- Experience in a consumer electronics lab environment
- Experience in a Linux or Unix environment
- Experience working on a consumer hardware or software product

Preferred Qualifications

- Knowledge of Jenkins build environments
- Experience configuring, deploying, and testing software updates, including the ability to identify issues and escalate to development as appropriate
- Experience running user trials, beta, field testing or collecting customer feedback
- Experience working with hardware and software teams for setting up, testing, and troubleshooting prototype devices

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, REDMOND - 39.47 - 69.08 USD hourly