Senior Quality Engineer

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for engineers to help achieve that mission.

We are looking for a Senior Quality Engineer to join the team.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

• Ensure the quality, reliability, and performance of cloud hardware products and supplier-manufactured components throughout the product lifecycle.
• Partner with component manufacturers, server suppliers, and internal engineering teams to monitor performance, resolve technical issues, and drive continuous quality improvements.
• Influence cross-functional stakeholders and suppliers to achieve quality objectives, key performance indicators (KPIs), and operational targets.
• Drive improvements in manufacturing quality, yield performance, process control, issue resolution, and risk reduction across supplier operations and Microsoft data centers.
• Manage product quality throughout post-launch lifecycle phases, ensuring sustained performance from growth through end-of-life.
• Lead quality risk management activities by identifying, containing, mitigating, and resolving high-priority quality issues impacting global data center operations.
• Develop and implement supplier quality management strategies that drive manufacturing excellence, product reliability, and compliance with quality standards.
• Collaborate with internal and external partners to define and execute continuous improvement initiatives that enhance product quality, operational efficiency, and scalability.
• Support spare-part quality programs and continuity-of-supply strategies to maintain operational readiness across Microsoft’s global cloud infrastructure.

• Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 2+ years technical engineering experience OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 4+ years technical engineering experience OR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years technical engineering experience OR 12+ years relevant technical engineering experience.

• Experience at DFM. Preferably in OEM/ODM/CM industry
• Deep understanding of PCB, PCBA and server assembly process
• 5+ years of experience in leading large-scale taskforce.
• 10+ years of working experience in product quality discipline in Electronics Industry. 
• Demonstrated experience as natural leader of cross functional teams in a fast-paced environment is essential.
• Experience in product quality, reliability, or product engineering for PCB, PCBA and Electronic assembly & Servers.
• Solid understanding of quality tools such as 8D, CLCA, SPC, Pareto charts, FMEA, GR&R, FAI, CPK, PPAP etc.
• Familiar with measurements, ability to identify program NUDD, product CTQ & process CTP.
• Familiar with metrics control, for example FPY, LRR and VLRR

Reliability Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.